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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-20-2016 06:49 AM

HP Recommended
Product: ProBook 6550b
Operating System: Microsoft Windows 7 (64-bit)

I have a used HP ProBook 6550b laptop.  The built-in web cam is not working at all.  I can use the built-in microphone with no problem, but when I try to look for the webcam in Devices and Printers it doesn't show up.  I downloaded and installed the latest driver from the web site, but no luck there either.

 

My OS is as follows:

 

Windows 7 Professional (x64)

 

Is it a driver issue, or something else?

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