Hp webcam not detected? Help me

[Hacker009]

Recently my laptops Hp envy dv6 webcam was not wokring or even detected by softwares such as youcam, skype extra. So I refreshed the windows and everything started working. Today when I installed several softwares through Hp support Assisstant the webcam didn't work or even detected by several softwares. Please help me as i need to talk to my friends through skype. I hate Hp, It always has problems.

Specifications:-

intel core i7 3630QM

4 gb ram

64 bit processor

windows 8

intel hd graphics

1 tb harddrive.

[AttackofZaq]

Hello Hacker009.  I understand you're getting the "webcam not detected" error.

I made a post a while back containing the instructions for resolving this issue.  You should take a look at it and follow my steps.  Here is a direct link.

Let me know the result.  I'll keep an eye out for your reply.

I hope you have a great day!

[Hacker009]

I find it helpful AttackofZaq, I fixed it again by refreshing the windows but this happens again and again after I install updates from hp support assisstant. I didn't follow your steps as I fixed it before your reply but thanks for the help.

[AttackofZaq · Accepted solution]

Hello again Hacker009.

Have you tried installing the updates one at a time to determine which update is causing the issue?

[Hacker009]

Not untill now, I'll try updating them as you have told.

Thankyou for the help AttackofZaq.

[Hacker009]

Thankyou so much Attackofzaq, Again my webcam had the same problem so I followed what you told me and It worked. I uninstalled it and restarted it and webcam became good as new. Thankyou you made my day. :DD

[AttackofZaq]

You are very welcome Hacker009.  I am glad to hear that your issue was resolved.

I also appreciate you marking the post as solved.  This will help other users locate an answer to their questions in the future.  Also, if you ever need more assistance I suggest you pay these forums a visit.  The community is a great resource.

Have a most excellent weekend.

[1nd1g0]

Yeah - great solution - with one caveat - make a note of your WebCam's Model before you uninstall it.

I made that mistake and when I went to hp.com to download the driver software, I could not find it anywhere because I did not know the Model name and it was not to be found on the WebCam itself!