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HP Recommended
HP PROBOOK 4520S
Microsoft Windows 7 (32-bit)

My touchpad light can,t activate. when i double tap it, the yellow light can't even light up. please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello DS1994, 

 

Welcome to the HP forums.

 

Please try to reinstall the driver:

http://whp-hou4.cold.extweb.hp.com/pub/softpaq/sp48501-49000/sp48843.exe

 

Make sure that you reboot your laptop after the procedure.

+ Make sure that you press exactly on the light itself, I know that some laptops struggle a bit more then others.

Winos.


The doors of wisdom are never shut. Benjamin Franklin
&
We must use time wisely and forever realize that the time is always ripe to do right. Nelson Mandela


View solution in original post

2 REPLIES 2
HP Recommended

Hello DS1994, 

 

Welcome to the HP forums.

 

Please try to reinstall the driver:

http://whp-hou4.cold.extweb.hp.com/pub/softpaq/sp48501-49000/sp48843.exe

 

Make sure that you reboot your laptop after the procedure.

+ Make sure that you press exactly on the light itself, I know that some laptops struggle a bit more then others.

Winos.


The doors of wisdom are never shut. Benjamin Franklin
&
We must use time wisely and forever realize that the time is always ripe to do right. Nelson Mandela


HP Recommended
Thanks! My TouchPal light is working perfectly now!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.