11-02-2011 01:35 PM
Workmate gave me a HP Pavilion tx1327cl notebook (GS868UA). She could not find "recovery disc"
Came with Vista 64-bit --(was not working). Hubby formatted & put on Windows xp Professional 64-bit ;( before I had a chance to try to get it working.
I have everything working except display adapter and fingerprint reader. It has Standard VGA installed even though it has a Nvidia GeForce Go 6150 (uma) integrated adapter. Can't find acceptable display adapter drivers. Tried from HP, Tried from Nvidia. Any help would be appreciated. Would like working drivers for Win Pro 64.
Can't even find a copy of recovery discs to purchase. If I do clean install of purchased Windows 7 as OS, will it be able to find or have all drivers necessary to get this notebook working correctly?
What options do I have?
Thanks greatly for any help. It's a nice notebook...if it can work correctly
11-02-2011 04:02 PM - edited 11-02-2011 04:05 PM
I don't see anyplace you can get recovery disks for that notebook either.
My recommendation is to try the Vista 64 bit drivers for your fingerprint reader and graphics and see if they work if you have not tried already. Sometimes they work on XP x64.
You may also try and manually install if they do not automatically install by using the update driver method in the device manager for these devices and select the search my computer method, and browse to C:\SWSetup spxxxxx which is the file number for the downloads.
XPx 64 had to be the worst option of any OS you could have installed on a home PC, due to a lack of drivers.
I looked in the business side of the house and couldn't find XP 64 bit drivers for the video card.
You can also try this driver for the fingerprint reader. XP x64 is listed.
11-02-2011 04:13 PM
You may try this driver: http://www.siliconguide.com/drivers/download/258/ or this: http://downloads.guru3d.com/GeForce-Forceware-180.
Please post results.
11-02-2011 05:20 PM
Thanks, Paul, for getting back to me.
I tried the fingerprint link to no avail. Actually, it is certainly possible that I need software to register fingerprints instead of a driver. In control panel, it has Fingerprint Sensor with the ! on it. Yet the fingerprint drivers seemed to install before I consulted you. It may be that I need something else to make it work.
The big thing though is the video/display adapter. My hubby had this new, never been installed Windows XP Professional 64-bit sitting around.
I did not want Vista. I actually had Win XP 32-bit installed and the video/display worked fine after finding a driver. I might end up going back to that if necessary. If I do a clean install of a retail or OEM of Windows 7, do you think I would have this driver search issue? I might be willing to shell out the bucks for Win 7 if I had confidence that these issues would be much easier to solve.
Also, I forgot that the touchscreen driver installed but I can't get it to calibrate. Not important --neither is the fingerprint reader == What is the point if my display adapter is Standard VGA and choppy! Gotta solve that one way or another.
Thanks so much for any suggestions.
11-02-2011 05:31 PM
Thanks for your post. I tried the drivers you provided links to, but no banana.
"then your video card is not listed in inf section of the driver. We must add your video hardware ID manually." ( I was a bit unsure about how you do this.)
Another display adapter other than ones you posted actually installed, but the display was white with vertical colored lines on restart. The ones you posted would not install. I should have written down what the message was, but didn't.
I am wanting to fix this notebook up as my "backup" computer in case my new HP Pavilion dv7 has an issue. My backup computer presently is an ancient but good enough Compaq Presario 3000 with Win XP 32. But the video has to improve. I wonder if I purchase a retail or OEM of Windows 7, will I have the same hard to get the drivers issue.
I have tried for days now, but am willing to try just about anything to get this operational, even if it means going back to the Windows XP 32-bit version that I initially put on that had the display adapter working okay.
Thanks for trying to help and any other help is appreciated.
11-02-2011 05:39 PM - edited 11-02-2011 05:58 PM
I would spring for either an OEM 7 home premium install, or the retail upgrade (whichever is cheaper) since you have WXP x64 installed now.
All you need to do is put the W7 x64 installation disk in being in the XP desktop and do a custom (clean install).
You will have no problem with drivers. You can use the Vista x64 drivers on W7 and they work fine. You install those after doing a windows update and let windows 7 download and install the latest drivers.
That's what I would do. If your notebook doesn't have 4 GB of memory installed, I really wouldn't be using a 64 bit OS. It uses more memory than a 32 bit OS and there is no advantage to having a 64 bit OS without having a good deal of memory to use.
You can try modifying the .inf file of that driver you tried to install by opening the inf file with notepad and where you see the hardware ID's listed you insert a line and enter yours.
You will find the hardware Id for your video adapter by clicking on the video adapter in the device manager. Then click on the details tab. That string of characters is the hardware ID. Normally you only need to add the top line. Look at the driver file and see how much info you need to add the top line or all 4 lines.
The Vista drivers didn't work, I take it?
11-02-2011 09:49 PM
The display driver I installed a couple of days ago that did actually install, restart and then caused the display to be white with thin, colored vertical lines is now what I just tried to "edit" the inf.
Below is what I did:
The next to the last line (%NVIDIA_C51.DEV_0244.1% = nv4_C51, PCI\VEN_10DE&DEV_0244&SUBSYS_30BF103C&REV_A2) was already there with the exception of the "&SUBSYS_... part that I added to see what it would do.
On restart, nothing changed. It installed but had white screen with thin colored vertical lines.
Nvidia site explained that driver had to come from HP because of added things specific from manufacturer to the particular model. HP does not provide drivers for Win XP for this display driver since Vista came factory installed. And to answer your earlier question, yes, I did try the Vista 64 drivers on HP site to no avail. (just tried again. Vista installer will not install it & to choose location to manually install will not install. Not compatible, make sure is for Windows 64.
As far as the memory:
AMD Turion 64x2 mobile
1.90 GHz, 1.87 GB RAM
Guess if I spring for Win 7, it should be 32-bit. Again, hubby initially installed Win XP 32-bit and video worked after much adieu. I just hate to downgrade but I am strapped for cash for a while.
Thanks again for listening and trying to help me out. I really appreciate it.
%NVIDIA% = NVIDIA.Mfg,NTamd64
%NVIDIA_NV17.DEV_0174.1% = nv4_MapOSD3ToNV, PCI\VEN_10DE&DEV_0174
%NVIDIA_NV17.DEV_0175.1% = nv4_MapOSD3ToNV, PCI\VEN_10DE&DEV_0175
%NVIDIA_NV17.DEV_0176.1% = nv4_MapOSD3ToNV, PCI\VEN_10DE&DEV_0176
%NVIDIA_NV17.DEV_0177.1% = nv4_MapOSD3ToNV, PCI\VEN_10DE&DEV_0177
%NVIDIA_NV17.DEV_0179.1% = nv4_MapOSD3ToNV, PCI\VEN_10DE&DEV_0179
%NVIDIA_NV17.DEV_017D.1% = nv4_MapOSD3ToNV, PCI\VEN_10DE&DEV_017D
%NVIDIA_NV17.DEV_017C.1% = nv4_WSApps_MapOSD3ToNV, PCI\VEN_10DE&DEV_017C
%NVIDIA_NV18.DEV_0186.1% = nv4_MapOSD3ToNV, PCI\VEN_10DE&DEV_0186
%NVIDIA_NV18.DEV_0187.1% = nv4_MapOSD3ToNV, PCI\VEN_10DE&DEV_0187
%NVIDIA_NV18.DEV_018D.1% = nv4_MapOSD3ToNV, PCI\VEN_10DE&DEV_018D
%NVIDIA_NV31.DEV_0316.1% = nv4, PCI\VEN_10DE&DEV_0316
%NVIDIA_NV31.DEV_0317.1% = nv4, PCI\VEN_10DE&DEV_0317
%NVIDIA_NV31.DEV_031A.1% = nv4, PCI\VEN_10DE&DEV_031A
%NVIDIA_NV31.DEV_031B.1% = nv4, PCI\VEN_10DE&DEV_031B
%NVIDIA_NV31.DEV_031C.1% = nv4_WSApps, PCI\VEN_10DE&DEV_031C
%NVIDIA_NV31.DEV_031D.1% = nv4_WSApps, PCI\VEN_10DE&DEV_031D
%NVIDIA_NV31.DEV_031E.1% = nv4_WSApps, PCI\VEN_10DE&DEV_031E
%NVIDIA_NV31.DEV_031F.1% = nv4_WSApps, PCI\VEN_10DE&DEV_031F
%NVIDIA_NV34.DEV_0324.1% = nv4, PCI\VEN_10DE&DEV_0324
%NVIDIA_NV34.DEV_0325.1% = nv4, PCI\VEN_10DE&DEV_0325
%NVIDIA_NV34.DEV_0328.1% = nv4, PCI\VEN_10DE&DEV_0328
%NVIDIA_NV34.DEV_0329.1% = nv4, PCI\VEN_10DE&DEV_0329
%NVIDIA_NV34.DEV_032C.1% = nv4_WSApps, PCI\VEN_10DE&DEV_032C
%NVIDIA_NV34.DEV_032D.1% = nv4_WSApps, PCI\VEN_10DE&DEV_032D
%NVIDIA_NV36.DEV_0347.1% = nv4, PCI\VEN_10DE&DEV_0347
%NVIDIA_NV36.DEV_0348.1% = nv4, PCI\VEN_10DE&DEV_0348
%NVIDIA_NV36.DEV_0349.1% = nv4, PCI\VEN_10DE&DEV_0349
%NVIDIA_NV36.DEV_034B.1% = nv4, PCI\VEN_10DE&DEV_034B
%NVIDIA_NV36.DEV_034C.1% = nv4_WSApps_DOEB, PCI\VEN_10DE&DEV_034C
%NVIDIA_NV41.DEV_00C8.1% = nv4, PCI\VEN_10DE&DEV_00C8
%NVIDIA_NV41.DEV_00C9.1% = nv4, PCI\VEN_10DE&DEV_00C9
%NVIDIA_NV41.DEV_00CC.1% = nv4_WSApps, PCI\VEN_10DE&DEV_00CC
%NVIDIA_NV43.DEV_0140.1% = nv4, PCI\VEN_10DE&DEV_0140
%NVIDIA_NV43.DEV_0144.1% = nv4, PCI\VEN_10DE&DEV_0144
%NVIDIA_NV43.DEV_0146.1% = nv4, PCI\VEN_10DE&DEV_0146
%NVIDIA_NV43.DEV_0148.1% = nv4, PCI\VEN_10DE&DEV_0148
%NVIDIA_NV43.DEV_0149.1% = nv4, PCI\VEN_10DE&DEV_0149
%NVIDIA_NV43.DEV_014C.1% = nv4_WSApps, PCI\VEN_10DE&DEV_014C
%NVIDIA_NV44.DEV_0164.1% = nv4, PCI\VEN_10DE&DEV_0164
%NVIDIA_NV44.DEV_0166.1% = nv4, PCI\VEN_10DE&DEV_0166
%NVIDIA_NV44.DEV_0167.1% = nv4, PCI\VEN_10DE&DEV_0167
%NVIDIA_NV44.DEV_0168.1% = nv4, PCI\VEN_10DE&DEV_0168
%NVIDIA_NV44.DEV_016B.1% = nv4_WSApps, PCI\VEN_10DE&DEV_016B
%NVIDIA_NV44.DEV_016C.1% = nv4_WSApps, PCI\VEN_10DE&DEV_016C
%NVIDIA_NV44.DEV_016D.1% = nv4_WSApps, PCI\VEN_10DE&DEV_016D
%NVIDIA_NV44.DEV_0228.1% = nv4, PCI\VEN_10DE&DEV_0228
%NVIDIA_C51.DEV_0243.1% = nv4_C51, PCI\VEN_10DE&DEV_0243
%NVIDIA_C51.DEV_0244.1% = nv4_C51, PCI\VEN_10DE&DEV_0244&SUBSYS_30BF103C&REV_A2
%NVIDIA_C51.DEV_0245.1% = nv4_C51, PCI\VEN_10DE&DEV_0245
11-03-2011 06:03 AM - last edited on 04-18-2016 03:02 PM by OscarFuentes
With only 2 GB of memory which is the absolute minimum required to run a 64 bit OS, I would install a 32 bit OS. You will actually get better performance out of it.
If you purchase a retail upgrade of Windows 7, which can be had for less than $110.00 it comes with either a 32 or 64 bit installation disk and whats nice about this is it can legally be transferred to another PC that is eligible for an upgrade (any PC with XP or Vista).
Or you can go with one or the other 32/64 OEM for $10 less. But you are stuck with one or the other.
These cannot be legally transferred to another PC under any circumstances.
Below is the link to the product specs for your notebook.
The good news is you can install 2 x 2GB of DDR2 memory for 4 GB. With that, a 64 bit OS runs nicely. I have 64 bit OS's on 2 of my PC's with 4 GB of memory.
I have a dv6810us with a TL-60 processor and 4 GB of PC2-6400 memory (2 x 2GB). Very close in specs to yours.
Very nice. I upgraded the stock Vista 32 bit to W7 Home Premium 64 bit and all hardware works. Mine does not have a fingerprint scanner or camera.
So, here is what I would do if I were you...I would spend my money first on the memory, and max it out. Memory is cheap, Performance will increase under a 32 or 64 bit system and under any OS.
Get two of these...$54.00 delivered for both.
Give up on WXP x64, and install XP 32 bit. You already know it works.
For Christmas, get the W7 Home Premium 32/64 bit upgrade disks, and enjoy!
The hardest part about loading XP on these newer PC's is to load the SATA ACHI drivers. Once you get it to install, getting the drivers is not that difficult.
For your model, here are the links to the 32 bit XP drivers from a model with most of the same hardware.
Install the chipset first, then video, then the MS UAA driver BEFORE installing the audio driver.
11-03-2011 08:58 AM
Hi again, Paul:
Thanks for all the help and additional info, pointers, etc.!
My main computer is the HP Pavilion dv7-4267cl 64-bit with Win 7 Home Premium factory installed.
AMD Phenom II triple-core processor, physical mem 6.00GB, virtual mem 11.5GB.
I hope to follow through with your suggestions as quickly as I can, starting with memory, then Win 7 Home, etc.
Giving up on XP 64 is good by me! I have spent hours and hours with it.
I think I will have a great computer for a back up system in case of issues with my newer one!
Thanks for the added understanding on the difference between OEM & Retail versions of Windows. My hubby suggested OEM for cheapness sake, but I can certainly see the reason why that $10 more is worth it!
Also, thanks for the added info on the order drivers should be installed. I was not aware of the importance. Maybe that is part of my problem on the Win64 install. I know I did not necessarily install the chipset first, then video, etc. I installed the ones that would install easily and then started working on getting the others one by one in no particular order. YIKES!
Pardon another ignorance on my part, but is the "chipset" the same as "coprocessor" in the "other" section of Control Panel before drivers are loaded? You used another term I don't know yet = MS UAA that needs to be installed before the audio.
Over and over, thank you for your input!
11-03-2011 09:31 AM - edited 11-03-2011 09:36 AM
Yes, it is important to install the chipset driver first as that loads the basic motherboard drivers. When you install the chipset driver the unknown coprocessor thing will go away. I think that is your graphics processing unit (GPU).
So, let's keep it simple:
These are the titles of the downloads on that support page to install in this order (except I see that you have the Realtek Audio chip so install that from the link I provided below # 4).
Reboot after each driver is installed for the first four.
1. NVIDIA nForce Chipset Driver
2. NVIDIA GeForce Go 6150 Graphics Driver
3. Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio (sp32646)
4. Realtek High Definition Audio Driver
Then go for the network adapters. I don't know which ones you have but hopefully they are on that model's driver page.
If you can't find a driver, just click on each unknown device in the device manager. Then click on the details tab.
Post the top string of characters you see. Those will identify the make and model of the device and I can find the link to the XP drivers for it.
Hope this helps,
- Troubleshooting display brightness (Windows8, Windows7 and Widnows Vista)
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
- HP PCs - Updating Drivers and Software with Windows Update (Windows 10, 8)
- HP Notebook PCs - Touch Screen Issues (Windows 8)
- HP Notebook PCs - Green Screen and Other Video Playback Issues (Windows 10)