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Honor Student
Posts: 2
Member Since: ‎08-31-2013
Message 1 of 2 (4,815 Views)

W8156-80070002 Error in Netflix Windows 8 app

When I run the NETFLIX Windows 8 App, I get the following configuration error:




This error appears to be some incompatibility between the graphics/sound drivers and the application?  I did update the latest graphics driver from NVIDIA for the 650M and it works fine.  So this must be some audio driver issue (BEATS) some a combination of NETFLIX and the drivers...nonetheless, I can use NETFLIX from the web.  I'm curious why these drivers are so old.


Could you research this issue and provide some potential solutions?



Regents Professor
Posts: 4,677
Member Since: ‎12-15-2011
Message 2 of 2 (4,740 Views)

Re: W8156-80070002 Error in Netflix Windows 8 app

Hi Tom,


You need to update from the HP website.  Use Recovery Manager to restore your software and drivers and let me know if it helps resolve your issue.

Good luck!



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