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HP Recommended

Hi 

I recently bought new hp 15 ay006tx notebook .

When i try to instal Amd/Intel switchable graphics driver provided in the hp support page its shows error after installing

 

When i try to open the amd radeon settings the  Error is

" No Amd graphics driver is installed, Or the Amd driver is not functioning properly, please install the Amd driver appropriate for your Amd hardware"

 

I am using windows 10 64 bit

amd radeon5 430m graphics card.

 

Please help me.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Your machine came with FreeDOS. You need to install Intel graphics and AMD graphics first before you can install switch. Please use drivers from the following llink:

 

   http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/10862300/model/11543871/drivers

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Your machine came with FreeDOS. You need to install Intel graphics and AMD graphics first before you can install switch. Please use drivers from the following llink:

 

   http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/10862300/model/11543871/drivers

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

But in the Hp support page there is intel hd graphics driver .but no seperate amd graphics driver is found. Amd/intel switchable driver is there.

 

 

Can you please give the link of amd graphics driver

 

 

Please help

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