HP Support Forums

Join in the conversation.

Post new question
Honor Student
Posts: 2
Member Since: ‎09-21-2011
Message 1 of 3 (221 Views)

black screen on my notebook

hp g71-329wm is my notebook and i have a black screen. I connected it to a  monitor and i see my desktop,i also see the backlight is working,  what can be the problem?

Some tell me it the lcd inverter. Where is it located?




Thx in advanced


Master's Graduate
Posts: 646
Member Since: ‎09-14-2010
Message 2 of 3 (210 Views)

Re: black screen on my notebook

A possible Inverter board issue, However can you update the latest BIOS for your notebook and also update the graphics driver for the unit?

Try to get into the BIOS (by tapping F10, during boot) and check if you are able to see the BIOS screen.

If there is still no display, the unit needs to be sent in for a repair.

You might want to check the following link:


Although I am an HP Employee, I am speaking for myself and not for HP.

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
Honor Student
Posts: 2
Member Since: ‎09-21-2011
Message 3 of 3 (190 Views)

Re: black screen on my notebook

I an unable to see the BIOS screen when I am connected to an external monitor, but I can see the backlight is working. Can you give me a part number for the inverter and where it is located on the notebook?? Is it under neath the keyboard?????

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation