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HP Recommended
probook 440 g4

hi,

I just got a probook 440 g4

Y7Z88EA

it seems it should have keyboard backlight, but I cannot turn it on

it's actually missing the specific icon on the keyboard....

 

any advice please ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

The specs clearly says:

 

HP Premium Keyboard The HP spill-resistant keyboard is designed using a thin layer of Mylar film under the keyboard. The 101/102-key compatible keyboard features a full-pitch key layout with desktop keyboard features, such as editing keys, both left and right control and alt keys, and function keys. US and International key layouts are available.

  • NOTE 1: Includes a separate numeric keypad (HP ProBook 450 and 470 only.)
  • NOTE 2: Backlit keyboard available as an option.

Does your f5 key has a symbol like this  ? if not then your machine does NOT have backlit keyboard.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

The specs clearly says:

 

HP Premium Keyboard The HP spill-resistant keyboard is designed using a thin layer of Mylar film under the keyboard. The 101/102-key compatible keyboard features a full-pitch key layout with desktop keyboard features, such as editing keys, both left and right control and alt keys, and function keys. US and International key layouts are available.

  • NOTE 1: Includes a separate numeric keypad (HP ProBook 450 and 470 only.)
  • NOTE 2: Backlit keyboard available as an option.

Does your f5 key has a symbol like this  ? if not then your machine does NOT have backlit keyboard.

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

thanks

it does not have that symbol

I guess it is the dealer's fault as it advertises that it has it

HP Recommended

Hi,

 

As mentioned above

 

   NOTE 2: Backlit keyboard available as an option.

 

You have to ask vendor to include. Too late now, you can't change this without costing heaps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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