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- Notebook Video, Display and Touch
- display problems
Create an account on the HP Community to personalize your profile and ask a question
10-17-2016 02:32 PM
In the last week my display has been turning off as programed but turns it self back on in a 3-10 min time frame. How can I fix this problem? I have run virus protection and have not found any problems there. It started after the last windows update but when I restore to an earlier date it continues to do it.
Solved! Go to Solution.
10-19-2016 11:21 AM
Hi@Mac1212,
Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.
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Display issue on the PC. Is that right?
Thank you for sharing the issue details. I would like to help you.
I recommend you to try performing the updates for the following drivers and check if that fixes the issue
BIOS: http://ftp.hp.com/pub/softpaq/sp51001-51500/sp51485.exe
Video: http://ftp.hp.com/pub/softpaq/sp46001-46500/sp46021.exe
Motherboard drivers: http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44984.exe
Hope this helps. Let me know for more.
Happy posting.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
10-21-2016 05:01 PM
Hi@Mac1212,
I thank you for the reply.
Great to hear that you solved the issue. Your effort is much appreciated. You can reach out forums for nay issues on your HP Products.
Cheers.
Happy posting.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
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