display problems

[Mac1212]

In the last week my display has been turning off as programed but turns it self back on in a 3-10 min time frame. How can I fix this problem? I have run virus protection and have not found any problems there. It started after the last windows update but when I restore to an earlier date it continues to do it.

[Resolv_S]

Hi@Mac1212,

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Display issue on the PC. Is that right?

Thank you for sharing the issue details. I would like to help you.

I recommend you to try performing the updates for the following drivers and check if that fixes the issue

BIOS: http://ftp.hp.com/pub/softpaq/sp51001-51500/sp51485.exe

Video: http://ftp.hp.com/pub/softpaq/sp46001-46500/sp46021.exe

Motherboard drivers: http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44984.exe

Hope this helps. Let me know for more.

Happy posting.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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[Mac1212 · Accepted solution]

I did a back up then a system recovery and that solved the problem.

[Resolv_S]

Hi@Mac1212,

I thank you for the reply.

Great to hear that you solved the issue. Your effort is much appreciated. You can reach out forums for nay issues on your HP Products.

Cheers.

Happy posting.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!