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Honor Student
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Member Since: ‎06-26-2015
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i have HP 2000 notebook pc. i cant play dvd's help please

Product Name: HP 2000 notebook pc
Operating System: Microsoft Windows 8 (64-bit)

when i put a dvd in nothing happens. nothing pops up. im just looking at my screensaver. is there a link i can download from to play dvd's?

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Re: i have HP 2000 notebook pc. i cant play dvd's help please

Hi,

 

Hold down the Windows key and press R

 

Into the Run box type devmgmt.msc and hit enter.

 

In the Device Manager window, expand DVD/CD-ROM Drives, right click the drive and select Properties - on the General tab, is there an error code showing in the Device status box?

 

If there is an error, post back with the message.

 

If everything looks Ok in Device Manager, try installing VLC on the following link.

 

http://www.videolan.org/vlc/index.en_GB.html

 

Regards,

 

DP-K

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Posts: 44,576
Member Since: ‎09-24-2010
Message 2 of 8 (1,855 Views)

Re: i have HP 2000 notebook pc. i cant play dvd's help please

Hi,

 

Hold down the Windows key and press R

 

Into the Run box type devmgmt.msc and hit enter.

 

In the Device Manager window, expand DVD/CD-ROM Drives, right click the drive and select Properties - on the General tab, is there an error code showing in the Device status box?

 

If there is an error, post back with the message.

 

If everything looks Ok in Device Manager, try installing VLC on the following link.

 

http://www.videolan.org/vlc/index.en_GB.html

 

Regards,

 

DP-K

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Microsoft MVP - Windows Insider

Honor Student
Posts: 3
Member Since: ‎06-26-2015
Message 3 of 8 (1,846 Views)

Re: i have HP 2000 notebook pc. i cant play dvd's help please

says its working properly. ill try the link you provided

Honor Student
Posts: 3
Member Since: ‎06-26-2015
Message 4 of 8 (1,837 Views)

Re: i have HP 2000 notebook pc. i cant play dvd's help please

thank you vlc is working!

Provost
Posts: 44,576
Member Since: ‎09-24-2010
Message 5 of 8 (1,817 Views)

Re: i have HP 2000 notebook pc. i cant play dvd's help please

Hi,

 

You're welcome Smiley Happy

 

All the best,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Windows Insider

Student
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Member Since: ‎02-24-2011
Message 6 of 8 (1,798 Views)

Re: i have HP 2000 notebook pc. i cant play dvd's help please

I had the same issue and have the same notebook PC .  It was over a year trying to figure out how to play DVD's mainly for my granddaughter, but for me as well.  Now she can watch her "Winnie the Pooh" DVD she has been waiting to see .  I really try to avoid to get on the phone with HP Support , because you are on the phone for hours , you can't understand them and they are rude because of it.   It's like  a big waste of precious time!  But thanks  to you , David PK, I got a quick and easy solution which worked within a few minutes.  Thank you very much for your advice.  

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Posts: 44,576
Member Since: ‎09-24-2010
Message 7 of 8 (1,795 Views)

Re: i have HP 2000 notebook pc. i cant play dvd's help please

You're more than welcome and glad it's Ok Smiley Happy

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Windows Insider

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Honor Student
Posts: 2
Member Since: ‎03-20-2017
Message 8 of 8 (238 Views)

Re: i have HP 2000 notebook pc. i cant play dvd's help please

Yes it says working properly but I clicked on your link and its doing nothing.
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