08-31-2011 12:24 AM
Turn OFF the Notebook and once its powered ON, keep Pressing F10 key to load BIOS screen of the Notebook. In this screen check if you face same problem and if same issue persists its a hardware failure.
I am an HP employee!!
- Troubleshooting display brightness (Windows8, Windows7 and Widnows Vista)
- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)
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- HP Notebook PCs - Touch Screen Issues (Windows 8)
- HP Notebook PCs - Green Screen and Other Video Playback Issues (Windows 10)