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HP Recommended
Hp 15-ay019tu
Microsoft Windows 7 (64-bit)
I have hp 15-ay019tu windows 7(64-bit) i have reinstalled windows and i don't have driver of Bluetooth i have downloaded driver from Hp.com/support but when i try to install it it failed to install, furthermore i have downloaded real tech driver. please help me out I'm very worried.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hi,


Uninstall any WLAN and Bluetooth drivers already installed from Device manager first,

Then Download, save and install these:
WLAN:
http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/10862300/model/11...

Bluetooth:
http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/10862300/model/11...


Regards

Visruth

View solution in original post

1 REPLY 1
HP Recommended
Hi,


Uninstall any WLAN and Bluetooth drivers already installed from Device manager first,

Then Download, save and install these:
WLAN:
http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/10862300/model/11...

Bluetooth:
http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/10862300/model/11...


Regards

Visruth
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