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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-12-2016 07:00 AM

HP Recommended

You are the second member reporting the same issue with the identical notebook and wifi adapter.

 

It appears that the Intel AC7260 is not compatible with this particular notebook.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎02-12-2016 05:00 PM

HP Recommended

Hmm that intresting that I'm not alone. I have tried looking for a blutooth opition in the BIOS but cannot find it anywhere and I'm running the latest BIOS revision for my paticular model. I have tried downgrading my BIOS but get a BIOS update has failed error.

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‎02-13-2016 04:57 AM

HP Recommended

SElection of bluetooth in the BIOS is not an option since you have a combo wifi adapter.  

 

That adapter's bluetooth function just does not appear to work with your notebook.

 

It is a great adapter.

 

My HP product loan Omen 15 has is and I like it.  

 

I really don't use bluetooth very often, except on occasion with a bluetooth mouse I have.

 

If I were you I would leave it installed and use a usb bluetooth dongle for the notebook. That would keep things simple.

 

Logitech sells bluetooth dongles and they are tiny enough to leave plugged in.

https://www.google.nl/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=Logitech+bluetooth+dongl...


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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