02-17-2009 12:06 PM
I have a Pavilion dv6000 with wireless network. Everything was OK, but last monday the wireless blue light was suddenly always amber and I had no wireless access. These are the facts concerning my problem:
* I've reseted my laptop to the factory configuration - wireless works fine
* Windows Update installed all, but one, updates - wireless works fine
* I've installed the new Windows Live Messenger - WIRELESS STOPED WORKING
* I've uninstalled the Windows Live Messenger - wireless works fine
* Windows Update installed .NET Framework 3.5 (this was the Windows Update I've skipped on step 2) - WIRELESS STOPED WORKING
And my problem now is that even if I try to "roll back" to a "restauration point" before the .NET installation, I get an error and I don't seem to be able to "uninstall" .NET 3.5. On the other hand, the "Broadcom Wireless 802.11g" driver has disappeared from the Device Manager and I don't seem to be able to reinstall it, nor does the reinstallation of the "HP Wireless Manager" fixes the problem.
Can you help me, please?
Thanks in advance,
Solved! View Solution.
Re: Broadcom Wireless stopped working after Windows Updates
02-20-2009 02:38 PM
Working on my Boss' son's laptop is having this same issue.... i have gotten it to work by going into the device manager in safe mode and deleting all pci bridge references and rebooting ... xp detects the wireless card again as well as all the pci bridge components and all is golden ... updating XP to sp3 right now and gonna see if that hoses the wireless card again ... will up date this post when done... im on xp but im pretty sure this would work for vista as well ... any questions you can email email@example.com
Installing XP Service Pack 3 did wipe out the wireless card again .... went back into safe mode and device manager and deleted all references to PCI under system devices except PCI Bus and PCI standard ISA bridge and rebooted and bam wireless card is back ... this is quite the annoyance... my recommendation would to be turn the builtin wireless off and go buy a usb wireless card and be done with it ...
02-17-2009 02:30 PM
Same thing happened to me about 2 weeks ago. I'm having a heck of a time getting it fixed. Someone from my internet service said to hook it up to the box and get online and get a new wireless driver but I haven't figured out how to hook it up to the box yet. A technician did it for us the first time and computer hardware baffles me.
I'd sure like to know if you find an answer and I'll work on it from my end. I guess if worse comes to worst I could take the durn thing back to Costco and complain.
02-18-2009 01:32 AM
Well, I'm still "wirelessless" but I've gather another fact: I used to have a "Broadcom Wireless driver" on m Device Manager List, but now it's gone and even though I've downloaded it and tried to reinstall it, I cannot make it apear on my list.
Does anyone has an answer for this one, please? I sure didn't want to reset (again) my laptop and start all over... Internet in Angola is not that fast and last time I went through the reseting process, I've stayed awake all night to monitor the download of all Windows Updates.
02-18-2009 04:37 PM
Not sure I'll be much help, just noting similar issues with a TX1000 and my experience so far. Started this morning - had it on overnight and it installed an update ~3am. (I think it was Cumulative Update for Media Center for Windows Vista (KB960544)). When I turned off and back on, no wireless, doesn't even recognize a WLAN device, only the bluetooth radio. Did a system restore, and still didn't work. Plugged into the hard line, ran windows update again - presumably just ran same update - don't see any others dated in last two days. Rebooted - noticed that the HP Assistant notification said both WLAN and Bluetooth were active this time. Unplugged the network cable and it re-acquired my router and worked fine most of day. Then at lunch, went into hibernate or standby and when pulling it back up, again, no WLAN device was recognized (didn't check if driver missing) and no connection. Plugged back in, rebooted, worked again, pulled plug - it re-acquired again and still works, but am not confident in reliability at this point, so hoping for some answers from HP or MSFT.
Have not installed any BIOS updates.
Have not installed the 55mb .net 3.5 update (and may not based on the below and on other posts - see similar if it's any help: http://h30434.www3.hp.com/psg/board/message?board.
02-18-2009 05:00 PM
I have the notorious HP Pavilion dv9000z running Vista HP with the worthless Broadcom WiFi PCI-e card. Occassionally it does not work.
I purchased a Rosewill RNX-EasyN1 Wireless N USB adapter from newegg for $13.99 + S/H and installed the software. It works fine. I use it when the Broadcom acts up. I just turn off the internal WiFi card, plug in the USB WiFi adapter, and fire up the Rosewill Utility and I'm online.
I cannot find a replacement WiFi card for the dv9000z as it uses the AMD CPU and it's difficult to find a WiFi PCI-e card that will work with the AMD CPU. I noticed that an Intel PCI-e card won't work with the AMD CPU. That's why I bought the USB WiFi adapter.
It seems that my Comcast service drops out quite a bit. If it's buggy, I get no connection on the Broadcom WiFi card. But, my other laptop running Linux with an Intel Pro 2200BG WiFi PCI card works without any problems, period, even if the dv9000z with the Broadcom card won't!
The laptop running Linux had the same problems, as it also had the Broadcom WiFi PCI card, that I replaced with the Intel Pro 2200BG WiFi card. Now it never drops the signal. I also purchased an Azio AWU254 WiFi b/g USB adapter for the Linux laptop, and it works flawlessly, also.
In my opinion and from my experience, the Broadcom WiFi cards are terrible. Is it Vista, or is it Broadcom?
02-19-2009 01:20 AM
I have had exactly the same problem - see
HP Total Care have been no help what so ever and say that it is a hardware problem and needs an expensive out of warranty service and replacement of components. I am not convinced they know what they are talking about. Is it a coincidence that others have the same problem when loading the latest Windows Updates? Perhaps we are the first and there will be many more with the problem once they have loaded the updates. Perhaps then HP will get off their backsides and do something. An apology from them for the atrocious service and treatment I have had would also be appreciated - some hope!
02-19-2009 07:30 AM
02-19-2009 08:50 AM
Sorry to say it is unlikely that HP will give a decent reply. see:
They do not accept that it is a software problem and prefer to think of it as a hardware problem requiring expensive service and replacement of components. Lets hope all who have the same problem report it in this thread. Once there are substantial numbers they might investigate and come up with a solution - at the moment that looks like a distant hope!
02-19-2009 09:01 AM
My problem is NOT a hardware problem.
I can reproduce it (I've done it twice):
* I restore the factory configuration of my laptop, using HP utility (loose all my data, and my Vista goes to its original configuration)
* My Broadcom Wireless works
* I let Windows Update install all updates, EXCEPT .NET Framework 3.5
* I install Windows Live Messenger, the new version for Vista
* My Broadcom Wireless driver disapear and I become "wirelessless"
Unfortunately, since I'm living in Africa, Internet speed is not impressive and reinstalling all Windows Updates takes me 24hours, so I'm not willing going through the same process any mor.
02-19-2009 09:16 AM
Just out of curiosity have you contacted HP about the problem? If so what is their responce to you?
I know they did not listwen to me of give me a straight answer.
- HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)
- Troubleshooting Your Wireless Network and Internet Connection (Windows 7)
- Troubleshooting Wireless Network and Internet (Windows 8)
- HP PCs - Using Bluetooth Devices (Windows 10, 8)
- HP PCs – Computer Stops Responding or Becomes Very Slow After Connecting to the Internet (Windows 10, 8)