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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Help with slow internet with new HP Envy
Create an account on the HP Community to personalize your profile and ask a question
05-28-2012 12:10 PM
I have a new HP Envy and my web sites load like dial-up, video breaks up frequently. Using Motorola modem/router combo. HP desktop loads and streams very fast, husband's new less expensive HP laptop loads and streams very fast . I' m just about ready to sell this baby on ebay. Can anyone help me before I do ?
Solved! Go to Solution.
Accepted Solutions
07-31-2012 11:05 AM
@kethorkildsen
Download and install this driver.
06-03-2012 05:02 AM - last edited on 02-21-2017 07:45 PM by OscarFuentes
Hi,
1. Please write your notebook product number (p/n), which system are you using and country of purchase.
Resource:
How to Locate the Notebook product number (p/n)
2. Go to:
Control Panel -> Device Manager -> Network adapters
Right click wireless card and choose ' Properties '. Next select ' Details ' tab, use the dropdown selector to choose Hardware Ids and paste all the values from there to the next reply.
Below you've got example how to do it:
07-31-2012 10:53 AM - last edited on 02-21-2017 09:47 PM by OscarFuentes
Hi,
Welcome to the HP forum.
Please write your notebook product number (p/n), which system are you using and country of purchase.
Resource:
How to Locate the Notebook product number (p/n)
07-31-2012 11:05 AM
@kethorkildsen
Download and install this driver.
12-07-2012 06:00 PM
here is my notebook product number
PCI\VEN_1814&DEV_539B&SUBSYS_18ED103C&REV_00
PCI\VEN_1814&DEV_539B&SUBSYS_18ED103C
PCI\VEN_1814&DEV_539B&CC_028000
PCI\VEN_1814&DEV_539B&CC_0280
01-23-2013 02:56 PM
Internet extremly slow, old computer faster than this one. Researched forum for possible solutions and followed instructions. Below are the devices they instructed to send on next reply. Please help!!
PCI\VEN_1814&DEV_539B&SUBSYS_18ED103C&REV_00
PCI\VEN_1814&DEV_539B&SUBSYS_18ED103C
PCI\VEN_1814&DEV_539B&CC_028000
PCI\VEN_1814&DEV_539B&CC_0280
01-23-2013 03:04 PM
PCI\VEN_1814&DEV_539B&SUBSYS_18ED103C&REV_00
PCI\VEN_1814&DEV_539B&SUBSYS_18ED103C
PCI\VEN_1814&DEV_539B&CC_028000
PCI\VEN_1814&DEV_539B&CC_0280
HP Envy internet extremely slow, found your solution response to send device drivers, here they are:
Please HELP!
03-30-2013 02:15 PM
My problem is similar to those stated. I just got my new desktop and it was very fast the first few days and now has been giving me problems with freezing, and loading web pages slower then my laptop that I replaced it with...maybe I should have gone with a Mac
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