ProBook 470 poor WiFi after upgrading to Windows 10

[volkerd]

Hi all,

there are so many problems report about WiFi issues on Windows 10, but I did not really find mine.

I'm running the HP ProBook 470 with the Atheros 9000 series WiFi adapter. It worked fine with Windows 7 Professional, 64 Bit.

A couple of weeks ago I decided to upgrade to Windows 10. Everything works fine, except WiFi. I can connect to the WLAN and the signal strength and network speed is perfect, but after some time (minutes or even hours) it suddenly drops down and my WLAN router even states disconnected, but it will repair by itself after some time. I can force the "self-repair-speed" by disabling and enabling WiFi again.

But, this is no good solution, WiFi must work reliable all the time when not moving around, and it work perfectly with Windows 7. I hoped that Microsoft and the hardware vendors do manage the drivers after one year of Windows 10 release, but seems not to be so.

I already installed the latest driver from HP download site, but this is already one year old, and it was the same like Windows / Microsoft did while Windows Upgrade. So no change to be expected.

Before I downgrade again to Windows 7, what else can I do? Are there some other drivers which might interfere with WLAN and might not be up to date? (Besides the WLAN driver I did not update others manually as I did rely to the Windows upgrade process.)

Volker

[jamqua]

Have you updated the Network adapter drivers?

[volkerd]

I did update the Qualcomm Atheros QCA9000 series WLAN driver: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5350449&swItemId=ob_151470_1&swEnvOid=419... (sp71815.exe).

For me this is the network adapter driver, or are there others involved to that?

Volker

[jamqua]

Just update that driver and see whether WiFi improves.

[volkerd]

As I already mentioned, I did upgrade that driver already and it did not help. Furthermore that driver was already up to date, it is one year old!

Volker

[jamqua]

Could you please do the following.

1. Click Windows Flag  
2. In the search type in "Check for updates"
3. Make sure all updates are installed
4. If not then Install and restart
5. If you cannot download updates, please get back to me.

[volkerd · Accepted solution]

The notebook is up to date, according to the Windows 10 statement.

Anyhow, it does not work well, therefore I decided to downgrade to Windows 7. Now it works again as it is supposed to.