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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

When I ran Windows Update today, it found there was an update for the Wi-Fi Adapter on my Compaq CQ58-260SA laptop, which I have installed.

 

However, when restarting the laptop as instructed, I am now getting these warnings in the Event Viewer and I do not know why it is happening or how to fix it.

 

Log Name:      System
Source:        Tcpip
Date:          28/02/2013 11:10:33
Event ID:      4291
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      JohnDavis
Description:
The network adapter with hardware address 84-4B-F5-97-24-DD has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
====================

Log Name:      System
Source:        Tcpip
Date:          28/02/2013 11:10:33
Event ID:      4291
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      JohnDavis
Description:
The network adapter with hardware address 84-4B-F5-97-24-DD has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).

7 REPLIES 7
HP Recommended

Hi,

 

I highly recommend that you uninstall the update to your  Ralink RT5390R 802.11bgn Wi-Fi Adapter that Windows suggested that you install. You can do that within the Device manager. Just rollback the driver. 

 

 You will have the best success with your wireless adapter if you use only driver updates supplied by HP or from a Ralink source.

 

Best regards,

erico



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended
HP Recommended

Hi Paul

 

Thank you for your reply

 

I am surprised the HP Support Assistant did not detect there were any updates for my Compaq CQ58-260SA Windows 8, laptop, as it is set to "Install all updates automatically".

 

Regards

J A Davis

HP Recommended

You're very welcome.

 

Sometimes the S/A fails to notify the user of the latest driver updates.

 

I would definitely set that program to only notify you of updates, and let you choose when to install them, and not set it on "autopilot."

 

I have read several tales of woe about that program downloading and installing BIOS updates while the user was running programs on the PC = failed BIOS flash = dead PC.

 

You never want to be running anything when doing a BIOS update -- especially the antivirus program.

 

Also, before doing a BIOS update, one should always read the release notes to see if they want to even bother taking the risk of updating the BIOS.

HP Recommended

Each time WiFi connection drops, I get this message:

-----------------

Source: Tcpip, Event ID: 4291

The network adapter with hardware address __-3E-__-7F-BD-__ has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).

-----------------

It happend on a regular basis, lots of times per day.

 

HP ProBook 4540s, Produktnummer: H6P99ES#ACB.

WiFi card is Ralink RT3290 802.11bgn.

 

Windows 8.1 Pro x64 is installed(Dreamspark licenced). The latest BIOS is installed (68IRR F.43), latest WiFi driver (Mediatek 802.11 WLAN v1.0), latest WLAN Button Driver (v1.1.2.1) Energysaving for WiFi I have set to "off", IPv6  is set to "off".

 

When I have manually typed my local IP Address(192.168.1.6), Standart Gateway (192.168.1.1), DNS (Google8.8.8.8), Internet drops only about one time in an hour, or when I use the Internet intensly(skype, in InternetExplorer 5 webpages opend with youtube).

Realtek RT3290 chip is a combo WiFi+Bluetooth, so the same thing happened hier - sometimes Bluetooth adapter just dissappears from Devises list.

 

Is it a driver problem or not - the next Warning in Event Viewer has something to do with WiFi dropuots:

-----------------

Source: DNS Clients Events, Event ID: 1014

"Name resolution for the name "Name of the websime, www.bing.com" timed out after none of the configured DNS servers responded."

-----------------

Tablet PC has no problems with internet connection and WiFi Adsl Router(Alice WLAN-10) and alwas works fine.

Maybe I need to change some properties of Ralink RT3290 like

 

This connection uses the following items(what i have checked):

- Client for Microsoft Networks

- File and Printer sharing for MS Networks

- QoS Packet Scheduler

- Link-Layer Topology Discovery Mapper I/O Driver

- Link-Layer Topology Discovery Responder

- IP v4

Or enable NetBIOS over TCP/IP?

 

Please help. Maybe someone is looking solution for the same problem. There is not much cases of this sort in Internet, that is why I am writing hier.

HP Recommended

Tengo la tarjeta Ralink 3290 y al actualizar los drivers a la version 5.037 desde la 5.05.0 , se empieza a producir el evento TCPIP id ev ento 4291, motivo por el cual pienso que algun error tiene la nueve versión del driver.

Yo he vuelto a la version 5.05 y problema resuelto

HP Recommended

Hi @luisuu ,

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.

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Thank you for your understanding


I work on behalf of HP
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