04-02-2009 08:03 PM
04-03-2009 08:02 AM
I have the same problem. I did what I was told (via support chat/email and online reading) and still nothing worked.
It first started with detecting my wireless router then after an hour or so it won't be able to detect it anymore until it completely tells me "This computer does not have a wireless network adapter installed and configured". At first I though there was something wrong with my router but after configuring things and after the Windows diagnosed the problem, it came to me that it was my laptop that was the issue. I do not understand why it was working perfectly just a week ago then it goes dead the next.
I have seen quite a few HP users with similar problems! Try googling it - theres quite a few threads! I would have expected HP to have had a solution to this because it is not an isolated situation!
I hope HP can resolve this issue! Its just so disappointing really.
11-25-2009 12:53 PM
11-26-2009 05:50 PM
11-26-2009 10:56 PM
I got my WLAN to work! Look in the Device Manger and see if there are any devices related to networks
(ie. Network Controller, Network Adapter, etc.) that have a yellow question mark next to them. If so, you
will have to connect to the Internet temporarily by some other means. Your local library should be able to
hook you up to a hardline Ethernet connection if your computer is so equipped, or you could use a wireless
USB adapter, or (God forbid) a dial-up connection. Once you are able to connect to the Internet, double-click
on the problem device in the Device Manager, and then click on Reinstall Driver. The Add New Hardware
Wizard will come up and search for the missing driver on the Internet and install it.
The orange wireless light on your computer should instantly change to blue again, and you can begin using
your normal wireless connection. Hope this helps. Good luck!
- HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)
- Troubleshooting Your Wireless Network and Internet Connection (Windows 7)
- Troubleshooting Wireless Network and Internet (Windows 8)
- HP PCs - Using Bluetooth Devices (Windows 10, 8)
- HP PCs – Computer Stops Responding or Becomes Very Slow After Connecting to the Internet (Windows 10, 8)