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Teacher
Posts: 108
Member Since: ‎06-15-2009
Message 1 of 13 (2,191 Views)

Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

I have had issues with the wireless connection staying connect after I did a clean install to Windows 7 Home Premium 64-bit.  I have the most current version for the driver for the wireless card.  I ran the troubleshooter everytime I have an issue and I always get 1 of 5 results:

 

The connection between your access point, router, or cable modem and the Internet is broken

 

Your broadband modem is experiencing connectivity issues

 

The default gateway is not available

 

Investigate router or broadband modem issues

 

Reset the "Wireless Network Connection" adapter

 

I have no idea what any of those things mean or how to fix the issue.

HP Pavilion 15t-bc000 CTO Notebook PC (ENERGY STAR) (Windows 10 Professional)/HP ENVY TouchSmart m7-j020dx Notebook PC (ENERGY STAR) (Windows 8.1)
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Regents Professor
Posts: 4,248
Member Since: ‎03-09-2010
Message 2 of 13 (2,163 Views)

Re: Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

1: It says that something is wrong with the connection between your PC and the router

2: It says that your router is not working properly

3: It says that you can't connect to the network (router)

4: It says you need to troubleshoot issues with the router

5: Reset the router, means reset it.

Find a reset button and keep pressing it until the router reboots. It looks like a small hole and have to use a needle or something like this to press it down..

If the problem persists, tell us what wireless card and router you have..

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000 Donated to the Cancer Research UK

HP ProBook 640, Core i7-4610M/HyperX 240GB SSD/Corsair 16GB DDR3 1800MHz/Intel 6235
HP Touchpad provided by HP
Currently on Debian Wheeze

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Teacher
Posts: 108
Member Since: ‎06-15-2009
Message 3 of 13 (2,151 Views)

Re: Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

[ Edited ]

The wireles card is an Intel Wifi Link 5100 AGN with driver version 13.4.0.9 downloaded from the Intel Driver Download Center.  The router is an Apple Time Capsule (Airport Express Base Station with a built-in Hard Drive).  The router has the latest firmware and AirPort Utility installed.

 

Also if wireless card needs replaced, can it be done without replacing the motherboard or is it attached the same way the graphics card is.

HP Pavilion 15t-bc000 CTO Notebook PC (ENERGY STAR) (Windows 10 Professional)/HP ENVY TouchSmart m7-j020dx Notebook PC (ENERGY STAR) (Windows 8.1)
Regents Professor
Posts: 4,248
Member Since: ‎03-09-2010
Message 4 of 13 (2,122 Views)

Re: Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

Intel Wifi Link 5100AGN is a reliable wireless card and I have had this card myself in my laptop. I have upgraded it to an Intel Advanced 6200 but the 5100 is still more than good. I would change the router. I don't like Apple stuff so it will be a quick decision..Smiley Happy

Browse this forum, you can find troubles with Broadcom, Atheros or Ralink wireless cards but not (occasionally) with Intel 5100 or higher.Smiley Happy

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000 Donated to the Cancer Research UK

HP ProBook 640, Core i7-4610M/HyperX 240GB SSD/Corsair 16GB DDR3 1800MHz/Intel 6235
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Teacher
Posts: 108
Member Since: ‎06-15-2009
Message 5 of 13 (2,105 Views)

Re: Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

Can the wireless card be replaced on its own or is it attached to the motherboard and I have to replace the board to replace the wireless card.

HP Pavilion 15t-bc000 CTO Notebook PC (ENERGY STAR) (Windows 10 Professional)/HP ENVY TouchSmart m7-j020dx Notebook PC (ENERGY STAR) (Windows 8.1)
Regents Professor
Posts: 4,248
Member Since: ‎03-09-2010
Message 6 of 13 (2,088 Views)

Re: Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

Yes, it can be replaced, see a manual for the laptop and compatible wireless cards..

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000 Donated to the Cancer Research UK

HP ProBook 640, Core i7-4610M/HyperX 240GB SSD/Corsair 16GB DDR3 1800MHz/Intel 6235
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Teacher
Posts: 108
Member Since: ‎06-15-2009
Message 7 of 13 (2,068 Views)

Re: Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

Where do I find that information.

HP Pavilion 15t-bc000 CTO Notebook PC (ENERGY STAR) (Windows 10 Professional)/HP ENVY TouchSmart m7-j020dx Notebook PC (ENERGY STAR) (Windows 8.1)
Regents Professor
Posts: 4,248
Member Since: ‎03-09-2010
Message 8 of 13 (2,039 Views)

Re: Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

 


SthrnDixieGrl wrote:

Where do I find that information.


You can use Broadcom 4321 802.11abgn 453730-001 for the USA and 453730-002 for the rest of the world, Atheros AR9280 802.11abgn 482260-001(USA) 002(the rest of the world) or Broadcom 4322 802.11abgn 487330-001(USA) 002(the rest)..

 

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000 Donated to the Cancer Research UK

HP ProBook 640, Core i7-4610M/HyperX 240GB SSD/Corsair 16GB DDR3 1800MHz/Intel 6235
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Teacher
Posts: 108
Member Since: ‎06-15-2009
Message 9 of 13 (2,024 Views)

Re: Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

Do those cards work with an HP dv7-1275dx. Also is the wireless module/card integrated into the motherboard or can it be replaced without replacing the board.
HP Pavilion 15t-bc000 CTO Notebook PC (ENERGY STAR) (Windows 10 Professional)/HP ENVY TouchSmart m7-j020dx Notebook PC (ENERGY STAR) (Windows 8.1)
Regents Professor
Posts: 4,248
Member Since: ‎03-09-2010
Message 10 of 13 (1,999 Views)

Re: Wireless Connection Keeps Disconnecting After Clean Install to Windows 7 64-bit on dv7 Series

[ Edited ]

 


SthrnDixieGrl wrote:
Do those cards work with an HP dv7-1275dx. Also is the wireless module/card integrated into the motherboard or can it be replaced without replacing the board.

Full name for these card is: A Mini PCI Express wireless module. Has 2 form factors, Mini and Half Mini. Yes, you can change it without replacing a motherboard. Wireless modules or generally cards are not integrated on a motherboard or I haven't seen them yet..Smiley Happy Those cards should work with all Dv7 series laptops. I couldn't find a manual for Dv7-1275 but found one for the series. An Intel Wifi Link 5100 is listed as a compatible card so they should work..

 

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000 Donated to the Cancer Research UK

HP ProBook 640, Core i7-4610M/HyperX 240GB SSD/Corsair 16GB DDR3 1800MHz/Intel 6235
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation