03-20-2017 03:30 AM
Realtek Bluetooth A/V REMOTE CONTROL TARGET DEVICE
Realtek Bluetooth A2dp DEVICE
Realtek Bluetooth HANDSFREE AUDIO
Realtek Bluetooth PROFILE INTERFACE DRIVER
ABOVE DRIVERS CAN'T BE INITIALISED WINDOWS CODE 37
HAVING PROBLEMS WITH BLUETOOTH AUDIO
WHAT TO DO?
THNX IN ADVANCE
03-20-2017 04:57 PM
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As I understand you are having an issue installing the drivers for your Bluetooth device. Don't worry as I have a few suggestions which should help you resolve this issue.
To provide you with an accurate solution, I'll need a few more details:
Could you provide me with the Product number and the Operating system installed on the PC?
Was this device installed earlier? Was there any update/reset interrupted recently?
Have you made any software or hardware changes on the PC?
In the meantime, let's try these steps here:
Uninstall the drivers from Device manager and then restart the PC
After the restart, the drivers will be installed automatically.
Let's start with the Hard Reset: (To release any excessive static causing the issue).
This method works for a variety of Driver connection and ‘stuck’ program issues.
Shut down the computer
Disconnect all external devices - everything.
Remove AC power and the battery
Press and hold power button for at least 30 seconds
Reconnect the AC power (only),
Power on > Login
Next time you shut down the system, reinstall battery and follow the below steps.
For more steps: Click here
To help you in Understanding and troubleshooting Bluetooth wireless technology: Click here
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
I am an HP Employee
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