bluetooth drivers not shown in device manager

[Mujeebmd]

I have a HP Pavilion 15 Notebook PC. I upgraded my PC from windows 8.1 to Windows 10(64-bit) and the bluetooth icon in the wireless area is missing and I can't see the bluetooth drivers in the device manager anymore.my bluetooth driver wont show up at all I have tried unistalling all the drivers under networking and reinstalling them and my internet has and is working just fine. Although the bluetooth is not showing up in devices I have no clue why I have worked hours to get it to work with no avail. Also I dont understand how the Bluetooth support service can be running withpout a proper driver installed. I just want to be able to use my bluetooth headphones on my laptop. I have tried all drivers I could think of too from this and laptops similar to this.

Please help me solving this isssue!

[banhien]

Hi,

Please expand Network adapters, what are there ?

Regards.

[Mujeebmd]

[banhien]

Hi,

Sorry I did not ask you what is your HP 15, Please try the following driver:

    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_151716_1

Otherwise post back what is your machine ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

[Mujeebmd]

My bad. But Its HP Pavilion 15-p043cl Notebook PC that I use!   I used the given driver provided in the link, but it didn't work!

By the way I have a query that is it just installing the driver?or I need to do anything else in addition to installing the driver?

what I did was I installed the drivers( downloaded from the link)

open Device manager

Action-> Add legacy hardware-->install the hardware I manually select from--> and then

search for the bluetooth driver(which I am not finding & please let me know how it will be specified as)

Am I doing it right?Please help me!

Thanks in advance

[banhien · Accepted solution]

Hi,

Your HP Pavilion 15-p043cl  does NOT have Bluetooth:

 1. Its specs:

         http://support.hp.com/bg-en/document/c04316163

2. Its parts list :

       http://partsurfer.hp.com/Search.aspx?SearchText=G6U06UA

Are you sure it did have Bluetooth before the upgrade ? May be different machine.

Regards.

[Mujeebmd]

Yes it didn't have any bluetooth option before upgrade to windows 10! I was thinking there's a way I can download the bluetooth drivers and get the bluetooth option!

Anyhow i appreciate your timely response!

Thank you very much! 🙂

[banhien]

Hi,

By the way, please bookmark the second link on my previous reply for future references. Who knows you may need them one day.

All the best.

[salman23]

Under Acton menu.. click on scan for hardware changes might help you.