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HP Recommended

Hello ! 

 

i have HP Pavilion 15-e068se Notebook PC Drivers and can't install this app ralink rt3290 bluetooth 01 for Win 8, and others on photo, 

 

24-01-2014 11-15-30 م.png

 

Can you help me please to solve this issue ?

25 REPLIES 25
HP Recommended

Hello AlexaLaw.

 

Welcome to the HP Forums. I understand the computer is not recognizing your Ralink Bluetooth software, and other unknown devices. I apologize for the delay, but I will assist you the best I can.

 

I will start by providing your computer's Ralink Bluetooth software for Windows 8: Ralink Bluetooth Software Driver for HP Pavilion 15-e068se Notebook PC

 

This is the correct driver for this computer. To install it properly, please follow these instructions:

 

1. Go into Device Manager. Right-click on the Ralink Bluetooth software under "Other Devices" and select "Uninstall". Please do not restart the computer.

2. Download and install the Ralink software I provided above. A restart might be required.

 

Once this is done, please ensure Device Manager is showing the correct Ralink software.

 

To address the remaining unknown devices, I will provide a Microsoft document. Following the Microsoft document will allow you to identify these devices and resolve their issues: How to troubleshoot unknown devices that are listed in Device Manager

 

Please note: This document is intended for Windows XP. However, the steps to resolve the issue bear the same value on many versions of Windows, including Windows 8.

 

I believe your issues will be resolved by trying the suggestions above. Either way, please post your results. Thank you for choosing the HP Forums. Have a great day!

 

Mario

I worked on behalf of HP.
HP Recommended

Hello!

 

i still have the same issues and you ask me to go other sides, i bought hp product not xxxx product you kiding me ? 

 

and about system win 8, i will ask windows comminty  .

 

Thanks, Aiman Magdi

HP Recommended

@AlexaLaw wrote:

Hello ! 

 

i have HP Pavilion 15-e068se Notebook PC Drivers and can't install this app ralink rt3290 bluetooth 01 for Win 8, and others on photo, 

 

24-01-2014 11-15-30 م.png

 

Can you help me please to solve this issue ?


hani

HP Recommended

Hi Alexa ,

My first choise allways was to install necesary drivers from recovery , you shoul have it on HP .

However , here is external link for win8 , ralink bluetooth.

 

http://driverscollection.com/_44768210652b61caa3ffb48fd76/Download-HP-Pro-3520-Ralink-RT3290-Series-...

 

Attention , this is for 64bit.

 


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HP Recommended

تعيرفات لى وندز 7

HP Recommended

pleas

HP Recommended

@AlexaLaw wrote:

Hello ! 

 

i have HP Pavilion 15-e068se Notebook PC Drivers and can't install this app ralink rt3290 bluetooth 01 for Win 8, and others on photo, 

 

24-01-2014 11-15-30 م.png

 

Can you help me please to solve this issue ?


 

HP Recommended

Privet....

HP Recommended

Hello ! 

 

i have HP Pavilion 15-e068se Notebook PC Drivers and can't install this app ralink rt3290 bluetooth 01 for Win 8, and others on photo,

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