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‎09-03-2016 11:50 PM

HP Recommended
Product: 15-ac043TU
Operating System: Microsoft Windows 8.1 (64-bit)

when I turn my pc hotspot on using connectify or any other such softwares, it gives very poor signal.But if you keep that device right above the laptop then it works fine.Otherwise just take it slight away from the pc it gives poor signal....I wanted to know if it could  be a hardware or a software problem... 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2016 01:43 PM

HP Recommended

Greetings @lachit, 


I hope you will enjoy your experience on the HP Support Forums! I see by your post that your internet connection is weak. I can help.

 

I have provided this document to test the wireless on the computer: 

Troubleshooting Wireless Network and Internet (Windows 8).

 

If you are still having issues, please contact the 'Hotspot" provider.

 

If you appreciate the help, click the "Accept as Solution" and the "Thumbs Up". Please keep me posted. Regards,

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎09-07-2016 01:43 PM

HP Recommended

Greetings @lachit, 


I hope you will enjoy your experience on the HP Support Forums! I see by your post that your internet connection is weak. I can help.

 

I have provided this document to test the wireless on the computer: 

Troubleshooting Wireless Network and Internet (Windows 8).

 

If you are still having issues, please contact the 'Hotspot" provider.

 

If you appreciate the help, click the "Accept as Solution" and the "Thumbs Up". Please keep me posted. Regards,

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎09-07-2016 10:07 PM

HP Recommended
Thanks for the help
Was this reply helpful? Yes No
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