04-13-2016 03:51 PM
I had speed issues with my WiFi adapter and was able to solve them by making a change on the Advanced Tab for the WiFi Adapter. It seems that that the auto auto bandwidth setting doesn't work right with my router. I changed the setting to "20MHz Only" and now it works well and stays connected. The speed is only 72 MHz, but fast enough for me.
05-12-2016 08:05 AM
My wifi adapter worked great for about a month. Now it is crashing every 5 minutes on me again. I know there were some windows updates recently. Is that the problem? I did not download the optional update for the adapter. Should I do that? I tried it once and it did the same thing, so I went back to the original one that was sent in this thread. Help!
If I run the troubleshooter, it does the same thing again. It says the "default gateway is not available". It will usually fix it for a few times, but then it gives up and I have to plug in the LAN cable or restart the computer once or twice to get it working again.
08-03-2016 08:25 AM
My HP Windows 10 computer has or had, depending on whether my solution remains working, a Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter problem in that the adapter would occasionally stop working and shut down. My wife constantly called BrightHouse and Netflix to solve the problem, and sometimes it worked and sometimes it didn't. Sometimes it would simply fix itself. We finally determined that the problem was the Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter. After much frustration, thinking it was a daily upgrade compatibility problem, I finally looked the problem up on line and discovered all HP's have this problem. I tried most of the solutions on the HP solution site to no avail until I ran in to one post that said HP tech support fixed the problem using the device manager, but he did not know what they did to fix the problem. There is where I found the one thing that fulfilled my theory that something was shutting the adapter off.
On a Windows 10 computer and possibly ogher computers, go to the control panel, select devices, select the device manager link at the bottom of the page, find network adapters, select Realtek RTL8188EE 802.11 bgn Wi-Fi Adapter.
In the pop up window, select the Power Management tab. Note that the default is "allow the computer to turn off this device to save power". This setting evidently was turning off our Wi-Fi each time my wife was watching Netflix on Wi-Fi long enough to run the battery low thus activating the computer's default in order to prevent damage to the battery. Turning this off mkews us the user the device manager and making us need to be more aware the damage we can do running our battery low.
Unselect "allow the computer to turn off this device to save power".
Next, find you Network setting page link at the bottom of the Internet Access icon pop up list in the task bar at the bottom of the screen, find the x'd out Wi-Fi network you use, double click it and select connect even if you if has automatically connect checked and enter your network key your Wi-Fi provider gave you and your done.
11-01-2016 04:30 AM
01-05-2017 11:40 AM
I have this same issue, did you get yours fixed? I've been on the phone with my internet provider and they seam to get it working again but the next time I open my computer or turn it back on the wifi is not working again...
What's really weird is I have the same exact laptop at my work and I brought that one home and the wifi didn't work on that one either. It works with every other device in the house including iphones, ipads, etc... everything works besides the HP laptops.
- HP PCs - Troubleshooting Wireless Network and Internet (Windows 10)
- Troubleshooting Your Wireless Network and Internet Connection (Windows 7)
- Troubleshooting Wireless Network and Internet (Windows 8)
- HP PCs - Using Bluetooth Devices (Windows 10, 8)
- HP PCs – Computer Stops Responding or Becomes Very Slow After Connecting to the Internet (Windows 10, 8)