• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi,

I was trying to find a wireless adapter driver for my compaq presario cq56 but the problem I have is 

there are lots of series with this intial and having some extensions that I cant see on my computer like 

42 REPLIES 42
HP Recommended

Hi:

 

The easiest way to find out what notebook you have is to let the HP tool identify it for you:

 

http://h20270.www2.hp.com/ediags/gmn2/welcome.aspx?lc=en&cc=us

 

However, there may be several wireless cards that can be installed in your notebook.

 

You can ID the network card...Click on the missing device in the device manager.

 

Click on the details tab. If you are running XP, post the top string of characters you see.

 

If you are running Vista or W7, in the Properties Drop down list, select the second item (Hardware ID's).

 

Post the top string of characters you see.  Those will ID the manufacturer and model of the network card.

 

Then I can send you the link to the drivers.

 

Also, post the operating system you are running and if it is 32 or 64 bit.

 

Paul

HP Recommended

PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00
PCI\VEN_1814&DEV_5390&SUBSYS_1636103C
PCI\VEN_1814&DEV_5390&CC_028000
PCI\VEN_1814&DEV_5390&CC_0280
 please  this is my hardware ads so u can  help me now

HP Recommended

Hi:

 

You have the Ralink wireless adapter.

 

Since you didn't mention what version or what bit operating system you have, I am assuming Windows 7.

 

This is the latest driver.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

If your Ralink card also has built in Bluetooth, then you need this driver too:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

HP Recommended
good
HP Recommended

well thank you Paul , I don't know about the other guy ,but I used info you gave him and I installed the driver and Im wireless . thank you for your help. Im running windows 7 ultimate  on this 64 bit system. Just upgraded op system and somehow lost my network adapter driver.

I assumed I had that same network adapter and downloaded driver and was wireless in 20 seconds

Mark, In Detroit

HP Recommended

You're very welcome, Mark.

 

Glad to be of assistance.

 

Paul, in St. Louis

HP Recommended

hey there, im on windows 7 and my wireless adapter hardware id is
PCI\VEN_10EC&DEV_8171&SUBSYS_1467103C&REV_10


can you help me find the driver for the wireless/lan adapter?

HP Recommended

You bet I can, heavymetalnz.

 

Below is the link to the latest driver for your Realtek RTL8191SE Wireless LAN adapter.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

HP Recommended

thanks for the prompt reply, worked great!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.