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Honor Student
Posts: 2
Member Since: ‎06-12-2013
Message 1 of 8 (71,374 Views)

64 bit Windows 7, HP Elitebook 8470p BCM20702a0 driver Port_#0006.Hub_#004 driver missing

 I have searched the web and downloaded several of the suggested drivers from this forum and none are resolving either problem.

 

1. BCM20702a0 driver Port_#0006.Hub_#004

 

2. Unknown device (device type=other devices, Mfg = unknown and location is PCI Bus)

 

Unable to update driver for either as there is no driver installed.

Provost
Posts: 81,233
Member Since: ‎07-13-2010
Message 2 of 8 (71,366 Views)

Re: 64 bit Windows 7, HP Elitebook 8470p BCM20702a0 driver Port_#0006.Hub_#004 driver missing

[ Edited ]

Hi:

 

That device ID indicates you need to install the Broadcom bluetooth software and driver from your PC's support and driver page.

 

If for some reason that doesn't work, try the driver directly from BCM at the link below.

 

http://www.broadcom.com/support/bluetooth/update.php

 

For the unknown device, click on it in the device manager and post the hardware ID for it.

 

If you don't know where to find the hardware ID, please read the info at the link below to use as a guide.

 

http://www.devicedriverfinder.com/blog/device-drivers/how-to-check-the-hardware-id-for-a-windows-dev...

Honor Student
Posts: 2
Member Since: ‎06-12-2013
Message 3 of 8 (71,351 Views)

Re: 64 bit Windows 7, HP Elitebook 8470p BCM20702a0 driver Port_#0006.Hub_#004 driver missing

Unknown Device

 

Hardware Id's

 

ACPI\HPQ600 and *HPQ6000

 

 

Provost
Posts: 81,233
Member Since: ‎07-13-2010
Message 4 of 8 (71,348 Views)

Re: 64 bit Windows 7, HP Elitebook 8470p BCM20702a0 driver Port_#0006.Hub_#004 driver missing

Honor Student
Posts: 2
Member Since: ‎05-13-2014
Message 5 of 8 (57,131 Views)

Re: 64 bit Windows 7, HP Elitebook 8470p BCM20702a0 driver Port_#0006.Hub_#004 driver missing


buckeyeguy wrote:

 I have searched the web and downloaded several of the suggested drivers from this forum and none are resolving either problem.

 

1. BCM20702a0 driver Port_#0006.Hub_#004

 

2. Unknown device (device type=other devices, Mfg = unknown and location is PCI Bus)

 

Unable to update driver for either as there is no driver installed.


 

Honor Student
Posts: 2
Member Since: ‎05-13-2014
Message 6 of 8 (57,130 Views)

Re: 64 bit Windows 7, HP Elitebook 8470p BCM20702a0 driver Port_#0006.Hub_#004 driver missing

BCM20702a0 driver Port_#0006.Hub_#004

Provost
Posts: 81,233
Member Since: ‎07-13-2010
Message 7 of 8 (57,095 Views)

Re: 64 bit Windows 7, HP Elitebook 8470p BCM20702a0 driver Port_#0006.Hub_#004 driver missing

Student
Posts: 1
Member Since: ‎10-28-2014
Message 8 of 8 (49,631 Views)

Re: 64 bit Windows 7, HP Elitebook 8470p BCM20702a0 driver Port_#0006.Hub_#004 driver missing

U can install HP connection manager software 1st.

 

after that download HP bluetooth 4.0 & install it.

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