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Honor Student
Posts: 2
Member Since: ‎01-11-2011
Message 1 of 10 (13,357 Views)

Synaptics touchpad driver not working for windows 7 64-bit sp49522

I just bought my G42 notebook. I install windows 7 64-bits. i found this driver for my touchpad sp49522 which it said compatible with windows 7 64-bits. after download when i install... i got this message:

 you have to run the 64-bit version of dpinst.exe on this machine.

ask the vendors to provide...

please help. thanks

0
PhD Student
Posts: 945
Member Since: ‎06-12-2009
Message 2 of 10 (13,314 Views)

Re: Synaptics touchpad driver not working for windows 7 64-bit sp49522

[ Edited ]
Can you please give the Product number for your Notebook, I put a link below if you need help finding it, please don’t put your Serial number.
http://support.hp.com/us-en/document/c00033108

I am an HP employee
Knowledge is power...Power to the people
Honor Student
Posts: 2
Member Since: ‎01-11-2011
Message 3 of 10 (13,308 Views)

Re: Synaptics touchpad driver not working for windows 7 64-bit sp49522

mr bookworm,

 My product number is XT868PA#UUF

thanks

Student
Posts: 1
Member Since: ‎01-11-2011
Message 4 of 10 (13,305 Views)

Re: Synaptics touchpad driver not working for windows 7 64-bit sp49522

try sp50688

Honor Student
Posts: 4
Member Since: ‎04-02-2011
Message 5 of 10 (12,847 Views)

Re: Synaptics touchpad driver not working for windows 7 64-bit sp49522

Can you help me, i have a G42 268LA, i updated the bios with an driver downloaded from the hp suport site, but when i install the touchpad drvier( sp50688) it works fine, but when i press a key in the keyboard the cursors stops, when i stop pressin it moves again, pliz help me this is very important beacuse i play a lot games in this laptop, and it makes me imposible to play, please help :3

Top Student
Posts: 3
Member Since: ‎06-21-2011
Message 6 of 10 (12,533 Views)

Synaptic touchpad on/off button is not working??????????????

I bought new HP G4-1037 tu laptop............

I installed Synaptics version 15.0.7.0..........All things are working properly but the ON/OFF button on top left with indication light is not working .......Anybody help me how i can activate this feature of touchpad.

Student
Posts: 1
Member Since: ‎12-07-2011
Message 7 of 10 (12,186 Views)

Re: Synaptics touchpad driver not working for windows 7 64-bit sp49522

i have a same problem with him when i was installing Synaptics touchpad driver. my serial number is XC602PA#UUF. my notebook, presario CQ42-291TX.
help me please...
thanks before..
Tutor
Posts: 21
Member Since: ‎11-02-2011
Message 8 of 10 (12,153 Views)

Re: Synaptics touchpad driver not working for windows 7 64-bit sp49522

when i press a key in the keyboard the cursors stops, when i stop pressin it moves again .

Student
Posts: 1
Member Since: ‎08-20-2012
Message 9 of 10 (10,962 Views)

Re: Synaptics touchpad driver not working for windows 7 64-bit sp49522

I've just reinstall my laptop from windows 7 32 bit Ultimate to Windows 7 64 bit home basic but why when I install a touchpad it says that no compatible tauchpad anyone can help me?

Student
Posts: 1
Member Since: ‎04-06-2013
Message 10 of 10 (9,150 Views)

Re: Synaptics touchpad driver not working for windows 7 64-bit for Gateway M-7315 Laptop..

Please Help!

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