The HP Community is here for you.
05-21-2013 11:01 AM - last edited on 02-23-2017 06:44 PM by OscarFuentes
I see that you are trying to recovery your HP computer.
If the recovery partition has been deleted from the computer then you will need the recovery discs for the computer.
Please provide the model and product number of the computer for more assistance. Here is a link that shows how to find that information.
07-04-2013 08:22 AM
Hello I need a link to download Windows 7 Home premium X16-96072 I don't want to pay for a set of disk I just want to download it I have the product key its just my harddrive died and the product key will only work for windows 7 Home premium X16-96072 please give me a link to download. Thanks
07-04-2013 04:58 PM
When I purschase the laptop in December 2010 it ran Windows 7 Home Premium.
Last night I wiped my files and used another windows 7 disk thinking it would be home premium but it turned out to be a Windows 7 Enterprise and I want to return to a Windows 7 Home Premium.
I have no recovery disks and dont have the home premium disk, how do I return to home premium?
07-11-2013 09:45 AM
I understand that you want to install windows home premium.
Here is a link to a number to call HP and order the recovery media
You can also download the ISO file, as long as you can see the product key on the bottom of your laptop.
Here is a link to a post that David PK wrote that will walk you through the steps of the download.
Let me know how everything goes.
09-19-2013 09:26 AM - last edited on 02-24-2017 09:59 AM by OscarFuentes
Have you tried a recovery? This document has instructions for performing the recovery.
If you need to download the disc image to reinstall Windows using your Product Key then here is a link to the official images.
I hope this helps, have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.