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Honor Student
Posts: 2
Member Since: ‎12-14-2009
Message 1 of 4 (3,132 Views)

dv7-1267cl - starts on black screen, num/caps lock blinkings 4 times- HELP PLS

I bought my dv7-1267cl last february and didnt use it much, except movies and internet surfing, i was trying to update its onscreen camera from HP website and this happened:

 

While installing that software computer died just like removing its battery, i was trying to restart it fan starts the only lights on the panal flash, sound is mute and wireless disabled.

 

So fan starts, if there is a CD or DVD in the BD-rom tries to read it, if you listen to the HDD closely it works you can hear it running, fan works at all time, numlock and caplock blink 4 times, also the 3 front lights (HDD, Battery and the other one they all flash 4 times) the screen is black nothing, not even HP logo or anything at all.

 

I have tried removing HDD, RAM, CMOS Battery, drain battery non worked

 

talked to online HP support a guy said that motherboard is gone. If anyone has any idea whats the problem or had a similar one and fix it please let me know.

 

thank you in advance

0
Provost
Posts: 10,923
Member Since: ‎01-31-2009
Message 2 of 4 (3,115 Views)

Re: dv7-1267cl - starts on black screen, num/caps lock blinkings 4 times- HELP PLS

Hi,

Check this document:

HP Notebook PCs - Blank Screen LED Error Codes

 

It looks then Your graphic card is corrupted.

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Honor Student
Posts: 2
Member Since: ‎12-14-2009
Message 3 of 4 (3,073 Views)

Re: dv7-1267cl - starts on black screen, num/caps lock blinkings 4 times- HELP PLS

No, Dan, that does not solve da problem, tried that already.

Anyone with any other solution, other was i have to send it in since it is still under warranty.

 

thanx

 

Provost
Posts: 10,923
Member Since: ‎01-31-2009
Message 4 of 4 (3,037 Views)

Re: dv7-1267cl - starts on black screen, num/caps lock blinkings 4 times- HELP PLS

[ Edited ]

 


Gjonny wrote:

No, Dan, that does not solve da problem, tried that already.


You tried what?

 

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