09-20-2012 11:59 AM
I have the HP dv6-6c35dx. I am having problems with the keyboard being too touchy and it doing things on its own. One of the problems is that "scroll lock" automatically turns on when I am working in Excel. I do not see a key on my keyboard to disable scroll lock. Now I have been saving all my work rebooting the PC to get "scroll lock" turned off. What do I do to turn this off? I do not realize that I am possibly activating scroll lock. Also, I can not hit function keys directly. My old pc I would hit "F2" and now I have to hit "fn" first and then hit "F2" befoire "F2" works properly. What is wrong with this computer? Another thing is that I am typing an email or a paragrah and all of the sudden the pointer will go to the begining of my paragraph and DELETE my ENTIRE email. This is highly frustrating. Sometimes I am able to hit "CTRL Z" to undo the deletion, but this computer is just too touchy!!! My most important question is the scroll lock disable. Please help as I have searched for a short cut key and I an cannot find it. Thank you!!
09-20-2012 12:16 PM
You can turn off the hot key functions in the bios, so the function keys will work as you expect. You can find more info in the manual.
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09-20-2012 12:22 PM
If your keyboard does not have a Scroll Lock key, on your computer, got to Start, All Programs, Accessories, Ease of Access, and then click On-Screen Keyboard. When the on-screen keyboard appears on your screen, click the scrlk button."
Regarding the paragraph issue, i think the issue is because of touchpad. Please disable it and see if the issue persists.
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01-24-2014 07:18 AM