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09-25-2012 04:58 PM - last edited on 02-22-2017 12:03 AM by OscarFuentes
Please write your notebook product number (p/n), which system are you using and country of purchase.
How to Locate the Notebook product number (p/n)
10-28-2012 10:00 AM
I just instaled Windows 8 Pro - 64 bits on my TX2510us (p/n FE912UA#ABA), purchased in the US.
After install, Windows 8 shows "driver not available" status, even after windows driver online search by troubleshooting.
The Windows 8 Device Manager show "Unkown Device" with the following info:
HP Online Support and Drivers only shows options up until Windows 7.
How could I go about installing a driver for this CIR device on my PC ??
Thanks up front,
10-31-2012 03:42 PM
Have you tried to use the Windows Update?
11-04-2012 06:36 AM
Yes, I have run windows update many times since istall. Have tried the upgrade optinon in Device Driver and the device is still listed as Unkown Devices under Other Devices.
Would there be a direct download of this driver available by HP?
11-05-2012 05:01 PM
12-27-2012 02:53 PM
I have same problem with my notebook dv62193el, where I have installed windows 8 enterprise.
I try different driver program: driver max, driver genius. But nothing to do. the problem persist.
Thanks in advance.
01-10-2013 12:59 PM
I have got a Pavilion TX2500 with an unknown driver
Can anybody help me solving this one.
The details of this unknown driver are:
Running Windows 7 RC 64
01-11-2013 10:35 AM
Please try this driver. Let me know if it helps.
Have a great weekend!
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