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joyceannstovall
Posts: 1
Member Since: ‎07-04-2011
Message 1 of 2 (1,434 Views)

An error message keeps popping up saying "an error has occurred, Internet explorer has quit working.

I had Internet Explorer 7, I think, which came on my computer when I purchased it.  There was a message about a week ago saying there was an upgrade available. (Internet Explorer 8).  I accepted the upgrade,and since then I have been getting pop-ups saying "an error has occurred, Internet explorer has quit working and please close.  I  can pull up a web page and try to work with it and I get this message every time.  Please help!!

Associate Dean
Mumbodog
Posts: 11,026
Member Since: ‎01-11-2010
Message 2 of 2 (1,423 Views)

Re: An error message keeps popping up saying "an error has occurred, Internet explorer has quit

With IE closed

 

Go to Control Panel, > Internet Options > Advanced Tab, hit the Reset button.

 

When that is done go back to the advanced tab and Tick the box next to

 

"empty temporary Internet files folder when browser is closed", hit OK.

 

See if IE works without errors now.

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