08-19-2010 01:10 PM
I have an HP p6510f with windows7 64 bit. The question is I have Microsoft Security Essentials (very pleased has caught everything and have no virus, malware, or adware problems) yet all assistants or software scanning programs say I have no virus protection. Fully updated and system scanned by MSE, is aware of itself but not detected by other programs. Any suggestions as to why not being recognized as my virus protection by HP Advisor or other detection software.
08-19-2010 01:27 PM
Review the settings in the Windows Action Center. Be sure that Virus is checked.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4790k,Z-97, 16GB 2400 mhz, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 760TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
12-06-2010 09:19 PM - edited 12-06-2010 09:24 PM
HP does not pay attention to this? Hp Advisor just updated today -- with the same nonsense. It does not recognize MSE as Antivirus. It should look at the facts.
Why should anyone trust ANY recommendations of HP Advisor if it cannot even recognize Antivirus software?
02-05-2011 02:21 PM
I have to agree that there is certainly an issue with HP Advisor not recognising that MSE provides anti-virus protection. This machine is experiencing the same fault. Damning the entire HP Advisor software product seems a bit extreme though.
02-09-2011 11:49 AM
Installed GFI Sunbelt Software Vipre Premium and the same thing is happening on a m8400f. This appears to be that HP is trying to sell Norton products when you click on the resolve button.