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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-04-2013 06:01 AM

HP Recommended

I have an HP Pavilion p6000 series. My grandmother also has the exact same computer. After about 1 year of usage, both the blue lights under the power buttons went out. Haven't opened up the tower to see if they just had a loose connection, but my thoughts was they would have put an LED light under the button so that it wouldn't hardly ever have to be changed, if at all. I've never had this happen, so it could just be the model of the Pavilions that were bought.

 

All help is greatly appreciated!

3 REPLIES 3

‎09-05-2013 12:49 PM - last edited on ‎02-23-2017 10:27 PM by HP Administrator

HP Recommended

Hello Makaylag1995,

 

The little blue light underneath the power button no longer glows, is that correct? I will be happy to help you.

 

Can you please provide the full make and model of the computer you have, If you are unsure where to locate that information have a look at this document for help if needed.

 

Please respond back at your earliest convenience.

Thanks

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‎09-05-2013 07:56 PM

HP Recommended

Yes, that is correct.

 

I have an HP Pavilion p6717c.

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‎09-09-2013 07:31 AM

HP Recommended

Makaylag1995,

 

As you mentioned in your first post, I would recommend you opening the side panel and following the connection to the motherboard to make sure it is still connected. Below are screenshots that will help you out if you need it.  

 

 

P6000.PNG

 

p6000 2.PNG

 

p6000 3.PNG

 

 

Please respond back at your earliest convenience.

Thanks

Clicking the White Kudos star on the left is a way to say Thanks!

Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
Was this reply helpful? Yes No
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