DC5800 M/T MEBx/AMT Support Issue. PLEASE HELP!

[DWBillows]

I'm trying to setup MEBx and AMT on my Pc, I'm pretty sure my system supports it but i seem to be missing some options. When I press Ctrl-P at the HP splash screen it takes me to the MEBx login screen. I enter my password and it takes me to another screen. The issue is, the ONLY options(s) are: "Intel ME State Control", and "Intel ME Firmware Local Update Qualifier"; both are set to "allow", but that is all I have, When I go into the BIOS, I found the following information: "ME Firmware = 3.0.4.1120", "ME Management Mode = ASF"; the system BIOS is v1.54, the OS is Vista Business x86.

What am I missing? Is there software that is supposed to be install on the Pc? I ask b/c I'm running off an image, NOT the factory image that came by default on the Pc. We uninstalled most, if not all, the HP software that came with the Pc. EVerything looks like the system supports AMT, but i don't seem to have all the options.

[erico · Accepted solution]

Go here and initiate an active chat with HP support.

I have a question for you. Why don't you reinstall the original software from the recovery partition?  

Your system is a business PC. You are actually in the wrong Forum. Support for your PC is in the Business Support Forum.

[DWBillows]

Thnak you, i will repost this

[Becari]

Hey, you can solved your problem? I have the same problem and i can't found a solution.

Thanks!