Disk Defragment in HP Assistant Tune-up is taking forever.

[indywalkers]

I am using  HP Assistant Tune-Up on a Pavilion Elite e9260f pc, and  the defragment session has taken over 16 hrs.   The computer has an i5 processor and a 1 TB HD. Is this normal?

[old_geekster · Accepted solution]

Indywalkers, welcome to the forum.

No, this appears to be abnormal.  I suggest discontinuing the defrag and try using the Disk Defragmenter in System Tools; Start / All Programs / Accessories / System Tools / Disk Defragmenter.  I just defragged my HDD (500GB) in less than 10 minutes.  It may a bit longer if your HDD hasn't been defragged for quite some time.

NOTE:  When I used Support Assistant to defrag my HDD it failed.  Using the method that I suggested above it worked perfectly.

Please let us know if this solves your problem or not.

[slywlf]

My HP was having the same problem, and from reading the answer here I did the right thing stopping the tuneup, and I understand I can run the defrag outside of the tuneup, but how do I restart the tuneup to finish the parts that were supposed to happen after the defrag? Thanks!

[jetai2002]

Same problem here.  The disk defrag was running 24 hrs+. Unistalled HP Support Assistant and reinstalled it. Ran disk defrag and again, it has been running for 24+hrs.  Went under accessories...tools and did it that way and it was done in less than 10 mins.  Thanks for the tip!

[DoubleAJB]

Hi old_geekster, just had exact same problem. Started "Auto Tune Up" last night 22:00 hrs. Just cancelled the defragmenation process (after 16 hrs). I will now try Start / All Programs / Accessories / System Tools / Disk Defragmenter, as per your suggestion. I will let you know the result. Regards, Alan.

[old_geekster]

@ Alan,

It would be better to start your own thread in the future.  I don't normally go back to review older threads that were solved.  However, I would be interested in the outcome.

[DoubleAJB]

Thank you for taking the time to write. I followed your procedure and within 10-15 mins, disk defragment was complete.

[slywlf]

OK - I found my answer elsewhere, and it was simply a matter of editing the tasks the tuneup does - thanks!

[Thisforumreally]

This is NOT a solution the problem that the HP Support Assistant hangs on defrag.

You clowns that this it does - get a Mac

[Thisforumreally]

thanks for all the info