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ELITE PAVILION M9600t HIGH PITCH HUM (1481 Views)
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Honor Student
fr33l33
Posts: 3
Registered: ‎05-14-2009
Message 1 of 4 (1,481 Views)

ELITE PAVILION M9600t HIGH PITCH HUM

I just got my m9600t yesterday and I noticed a slightly audible high pitched hum coming from the tower. Its barely there but its very distracting and starting to give me a major migrane. I called tech support and they set up a repair order. But Im wondering if sending it off is a waste of time. Is this hum just normal? I starts when I turn on the computer and remains constant untill I shut down. Has anyone else had to face this issue with the m9600t?
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Teacher
Vaika
Posts: 259
Registered: ‎11-17-2008
Message 2 of 4 (1,471 Views)

Re: ELITE PAVILION M9600t HIGH PITCH HUM

A hum, especially with that powerful of a system, is pretty much standard... if it's too loud you can *try* to send it in for repair, but they'll probably test the HW and send it back to you with the same noise since everything is working fine.  Perhaps open the side and turn it on and see if you can figure out where the whine is coming from?  Is it the hard drive? Is it the video card? Is it the CPU fan?  If you find out, you can tell HP technicians that ____ piece is making the noise and it's highly unusual, and they may send out a new piece for you if they can justify it (since it is, after all, working, they may not be able to). 

 

If it's brand new, within 21 days from the website or within the retailer's return period, perhaps try to get a new one shipped out to see if it's any quieter, but that would be fairly time-consuming for you, I understand.

 

Another thing you could do is ensure to have a fair bit of ambient noise while you have your computer running, for example, a loud fan or some music.  I'm really sensitive to high-pitched noises myself though so I understand how frustrating it can be :smileysad:  I wish you luck!


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My posts are my opinions and experiences from working in the tech industry :smileyhappy:
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Honor Student
fr33l33
Posts: 3
Registered: ‎05-14-2009
Message 3 of 4 (1,460 Views)

Re: ELITE PAVILION M9600t HIGH PITCH HUM

Thanks for your advice. I opened the case up when talking with tech support and the sound is coming from the dual hard drives. I think I'll let the repair team try and figure it out. Even though the sound is still audible when I have my fan and TV running pretty loudly I guess I can live with it. Thanks again.
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Tutor
stelly
Posts: 41
Registered: ‎04-28-2010
Message 4 of 4 (589 Views)

Re: ELITE PAVILION M9600t HIGH PITCH HUM

Did you ever find out what the high pitched hum was?

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