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HP 724c PC Power applied, both fans running and green and amber lights on in front but no boot up
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06-13-2012 04:27 PM
I have an HP 724c PC operating on Windows XP. When the Power Supply Unit switch is turned on, both fans run and the green and amber lights on the front of the tower stay lit, but the computer does not boot up nor will the CD or DVD drives open. I already replaced the CMOS battery earlier today. I also tried holding the power button on front down for 15-30 seconds and nothing happened.
Re: HP 724c PC Power applied, both fans running and green and amber lights on in front but no boot u
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06-13-2012 06:32 PM
Dhbrotor, welcome to the forum.
I believe that you have a failed power supply unit (PSU). Here is a guide to help you troubleshoot the problem.
I suggest checking all of the connections inside and outside of the computer to assure that they are tight.
Please click "Accept as Solution" if your problem is solved.
| **Click the KUDOS star on the left to say 'Thanks'** Intelligence is God given; Wisdom is the sum of our mistakes! |
Re: HP 724c PC Power applied, both fans running and green and amber lights on in front but no boot u
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06-14-2012 02:29 PM
After you try the above test, I would reseat the memory modules.
To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.
PS--You can render both Solution and KUDO
Re: HP 724c PC Power applied, both fans running and green and amber lights on in front but no boot u
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06-15-2012 06:32 PM
Re: HP 724c PC Power applied, both fans running and green and amber lights on in front but no boot u
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06-15-2012 11:01 PM
OK, now we go to a step by step support Tech page: http://h10025.www1.hp.com/ewfrf/wc/document?docnam
Comments:
Step1.1 Bend a paperclip into a L shape. Insert into the Emergency access hole on the CD drive.
Step1.3 Read carefully and remove all items listed.
Step3.1 Can you get into the BIOS is really important. Is the hard drive detected?
While this does not help with the front panel power switch issue, you need to narrow down the Boot problem.
Can you track back the power switch leads, and make sure the plugs are solidly on the pins?
To say THANK YOU, press the white star on the left, to render a KUDO.
Please click Accept as Solution, just to the right of my reply if your problem is solved.
PS--You can render both Solution and KUDO
