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Re: HP Photosmart Premium C309a series (206 Views)
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DebbieDoo Student
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DebbieDoo
Posts: 1
Registered: ‎05-04-2012
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HP Photosmart Premium C309a series

‎05-04-2012 04:40 PM

I have just bought a new HP computer & was able to connect my old  HP C309a printer/fax/scanner easy enough even though 
I have lost the original  download disk for my hp C309a printer/fax/scanner. Problem is when I tried to scan a doc to my computer or a flashdrive the C309a  doesnt work & says "Try starting Scan from computer". I used to do this on last computer by using "HP solution Center" but  cant find that download, any suggestions, many thanks

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Provost Provost
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Big_Dave
Posts: 17,067
Registered: ‎07-17-2009
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Re: HP Photosmart Premium C309a series

[ Edited ]

‎05-04-2012 05:36 PM - edited ‎05-04-2012 05:39 PM

Hi Debbie,

 

Try this link for the HP 309a.  You will need to download the full feature software.  Alternatively you can order a new set of installation disks from HP.

 

###Notice the critical updates at the above link that shuold be applied after you install the full feature software.

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