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mpparr
Posts: 1
Member Since: ‎04-05-2010
Message 1 of 3 (1,624 Views)

HP SimpleSave md1000h External Drive LED

I recently purchased an HP SimpleSave 1TB external drive to replace a failing WD drive. The drive appears to be in perfect working order, but the Blue LED fails to light at all, is this an indication of an issue? 

Honor Student
mikefm58
Posts: 2
Member Since: ‎06-11-2010
Message 2 of 3 (1,483 Views)

Re: HP SimpleSave md1000h External Drive LED

I have the same problem.  I purchased my unit in Jan. 2010, and have been backing up my two computers every few weeks since I purchased it.  No problems until today.  I plug in the power cord and USB cable just like I've done a bunch of times already, and the blue LED light doesn't come on.  I've tried both computers, each of their USB ports, and different power outlets.  Nothing.  I just got off the phone with HP Simplesave support and they're sending me a new power cord.

Honor Student
mikefm58
Posts: 2
Member Since: ‎06-11-2010
Message 3 of 3 (1,450 Views)

Re: HP SimpleSave md1000h External Drive LED

I received the new power cord and it has fixed my problem.  Sounds like a bad batch of power cords. :smileymad:

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