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Top Student
big---al
Posts: 4
Member Since: ‎08-22-2012
Message 1 of 4 (686 Views)
Accepted Solution

Hotmail login

Each time to access hotmail I must login even while check marking  ''keep me sighned in'' windows 7 64 bit

Distinguished Professor
HardBeatZ
Posts: 3,551
Member Since: ‎05-31-2012
Message 2 of 4 (650 Views)

Re: Hotmail login

Hello big---al,

 

Does it only happen with hotmail? What about other websites?

What browser are you using to visit homail? Have you tried another?

What version of the browser are you using?

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Top Student
big---al
Posts: 4
Member Since: ‎08-22-2012
Message 3 of 4 (628 Views)

Re: Hotmail login

Hi HardBeat Z

Sorry for the delay----It only happens with hot maii .l Other web sites are OK.

 

Browser is     internet Explorer[64 Bit ] [MSN/Bing]. Other browsers have the same problem.

 

Hope this helps.

 

Big---Al

Distinguished Professor
HardBeatZ
Posts: 3,551
Member Since: ‎05-31-2012
Message 4 of 4 (612 Views)

Re: Hotmail login

Hey big---al,

 

So the Hotmail cookie is not being retained or is corrupt. The solution is to wipe out your cookies and then try again. This of course blows out the cookies for all your websites so you have to re set those back up again, but it's step towards a solution.

 

1. Open Internet Explorer

2. Click on Tools

3. Click on Internet Options

4. Under Browsing History click Delete...

5. Make sure Cookies is checked, form data and passwords is unchecked.

6. Click Delete

7. Navigate to Windows Live.  

8. In the upper right hand corner of the screen click sign in

9. The Windows Live sign in page will appear

10. Tick the box to keep me signed in. Then enter your credentials

 

Let me know if it saves

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If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.
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