01-02-2013 07:36 AM
When I put the Install Disc into my new computer I get the page that only has an EXIT button. No INSTALL choice.
This computer has a 64 bit operation system and Windows 8.
01-02-2013 04:14 PM
Depending on when that printer was released, the installation disc might not include the right drivers for Windows 8. Try going to the software and driver downloads page for your model, select your specific model and operating system, and download the correct software and drivers from there.
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I work on behalf of HP.
01-02-2013 06:28 PM
Thanks for your reply. The screen I was getting was the finish one when trying to install. I noticed a couple hours later that there was an ap for HP Printer Control on the Start screen and I clicked on that and my printer was there. I have to guess that with the wifi connection that the printer was installed. Don't really know how it happened but I am so happy to have the printer connected.