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Tutor
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Member Since: ‎11-05-2009
Message 1 of 10 (27,978 Views)
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How can I remove the HP Support Assistant icon from my taskbar?

The question mark icon appeared after the latest update on my Win 7 desktop.  How can I get rid of it?

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Re: How can I remove the HP Support Assistant icon from my taskbar?

right click on the taskbar, go to toolbars, and then uncheck HP Support Assistant Quick Access.

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Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 2 of 10 (27,972 Views)

Re: How can I remove the HP Support Assistant icon from my taskbar?

Hi,

 

Have you tried right click the icon and selecting 'Unpin this program from the taskbar'?

 

Regards,

 

DP-K

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Microsoft MVP - Windows Experience

Tutor
Posts: 24
Member Since: ‎11-05-2009
Message 3 of 10 (27,969 Views)

Re: How can I remove the HP Support Assistant icon from my taskbar?

Yes, I tried that - but the option was not there since the icon was on the right side of the taskbar.  However, since I submitted the question, I have answered it.  I right clicked on the taskbar, then clicked "toolbars" and found I could deselect HP Support Assistant.  Solved!!!

Thanks for the suggestion anyway!

Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 4 of 10 (27,967 Views)

Re: How can I remove the HP Support Assistant icon from my taskbar?

Hi,

 

Thanks for replying and good to hear you sorted it out Smiley Happy

 

All the best,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Windows Experience

Tutor
Posts: 1
Member Since: ‎10-07-2011
Message 5 of 10 (27,954 Views)

Re: How can I remove the HP Support Assistant icon from my taskbar?

right click on the taskbar, go to toolbars, and then uncheck HP Support Assistant Quick Access.

Tutor
Posts: 24
Member Since: ‎11-05-2009
Message 6 of 10 (27,949 Views)

Re: How can I remove the HP Support Assistant icon from my taskbar?

Thanks - I did solve the problem using that method, as I noted in my earlier comment.

Honor Student
Posts: 1
Member Since: ‎11-12-2013
Message 7 of 10 (13,702 Views)

Re: How can I remove the HP Support Assistant icon from my taskbar?

This only helps for a while. It will come bac not long after.

Student
Posts: 1
Member Since: ‎04-01-2014
Message 8 of 10 (9,508 Views)

Re: How can I remove the HP Support Assistant icon from my taskbar?

Thank you! It's always satisfying when you find a gem like this. Smiley LOL

Honor Student
Posts: 4
Member Since: ‎08-01-2015
Message 9 of 10 (1,011 Views)

Re: How can I remove the HP Support Assistant icon from my taskbar?

I have unchecked it several times, however it comes back every time I turn the computer on. How do I get rid of it permanently??

Spoiler
Smiley Mad
Tri Honor Student
Honor Student
Posts: 2
Member Since: ‎01-01-2012
Message 10 of 10 (566 Views)

Re: How can I remove the HP Support Assistant icon from my taskbar?

You need to do 2 tasks:


1... Uncheck the check box of 'HP Support Assistant Quick Access' at the Toolbars.

                                                                                                                                                                                                                                                       

Capture a.PNGCapture b.PNG                             

 

 

2... Run 'HP Support Assistant' software ---> At the top-right side Click 'Settings' command --->When the 'Settings' screen is open to scroll down to look for 'Choose how you would like to be notified.' ---> Then Uncheck the first check box 'Display an icon in your taskbar...' ---> Then Click the 'Save' command at the bottom-right side. ---> Then close it!

 

 

Capture c.PNGCapture d.PNG

 

Now, it won't come back to appear on your taskbar any more!

 

Good luck to all...

 

THD

 

 

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