Re: How do I cancel HP Simplepass PE ? (4185 Views)
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Top Student
Johnandberny
Posts: 6
Registered: ‎04-07-2012
Message 1 of 9 (4,219 Views)
Accepted Solution

How do I cancel HP Simplepass PE ?

New PC - HP Touchsmart 520-1030-uk - Windows 7

I signed up to HP Simplepass but find I no longer want it. How do I cancel it?

Regards

Student
Cracwood
Posts: 1
Registered: ‎04-15-2012
Message 2 of 9 (4,185 Views)

Re: How do I cancel HP Simplepass PE ?

I'm having the same problem and I want to cancel that HO SimplePass but I did not find how ? Who's having an answer ?
Top Student
AnnSZ
Posts: 2
Registered: ‎04-29-2012
Message 3 of 9 (4,124 Views)

Re: How do I cancel HP Simplepass PE ?

After 2 days, and tech help that didn't,  I finally figured it out. Go to control panel and uninstall software. That's where I found it. And deleted it.

Top Student
Johnandberny
Posts: 6
Registered: ‎04-07-2012
Message 4 of 9 (4,100 Views)

Re: How do I cancel HP Simplepass PE ?

Thanks for the answer AnnSZ. The good news is both the uninstall and reinstall went through OK, but the bad news is all the automatic logins still happen, so I'm back to square one. Is there any way I can view which sites I have these automatic logins, so I can remove those I don't want? 

Top Student
Johnandberny
Posts: 6
Registered: ‎04-07-2012
Message 5 of 9 (4,047 Views)

Re: How do I cancel HP Simplepass PE ?

Good news - Here is the answer I received from HP Support and it works!!

 

"I would like to ask you to open HP Simplepass PE and click on the "Grid view" button on the right side in the bottom of the window. Click on "Delete" to try to delete the programs/sites individually"

Top Student
AnnSZ
Posts: 2
Registered: ‎04-29-2012
Message 6 of 9 (4,033 Views)

Re: How do I cancel HP Simplepass PE ?

I just went to the control panel and 'uninstalled' the program.

Honor Student
DoninOR
Posts: 2
Registered: ‎06-29-2012
Message 7 of 9 (3,816 Views)

Re: How do I cancel HP Simplepass PE ?

My husband unistalled Simplepass on his computer without first deleting the one website he had on it.  Now he can't sign in to eBay.  How on earth do I fix this??  TY!

Top Student
Johnandberny
Posts: 6
Registered: ‎04-07-2012
Message 8 of 9 (3,788 Views)

Re: How do I cancel HP Simplepass PE ?

Here are the replies I received from other members on all the problems I had with Simplepass. These suggestions work OK for me. I hope these help--

 

To Uninstall

 

To remove the software using Programs and Features

Click Windows button, click default programs, click programs & features, select …..

 

To Reinstall

 

It is possible to reinstall Simplepass password saver in future. You can use the recovery manager to reinstall it:

- Click on "Windows button",
- Type recovery and open "Recovery manager",
- When the recovery manager appears click on "Software program reinstallation",
- Click on "Next",
- Select Simplepass and follow the on-screen instructions to complete the installation,
- Reboot your computer.

 

To Include/Delete individual programs

Open HP Simplepass PE and click on the "Grid view" button on the right side in the bottom of the window. Click on "Delete" to try to delete the programs/sites individually.

Honor Student
DoninOR
Posts: 2
Registered: ‎06-29-2012
Message 9 of 9 (3,785 Views)

Re: How do I cancel HP Simplepass PE ?

So maybe I can reinstall it and then delete eBay?  Thanks!  I'll give it a try.  :smileyhappy:

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