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01-11-2009 01:04 PM - edited 01-11-2009 01:06 PM
Older computer (hp pavilion 364n). Power went out, when it came back on I could not get anything to open back up, so I shut everything down to try the next morning. Still nothing would open by either dbl clicking on the desktop icon or going through the start/all programs route. When I click on what I want to open, the hr glass comes up for a few seconds but then goes away and nothing happens. Any suggestions where I go from here? Did I lose everything somehow? I have a surge protector so I'm protected that way. Everything looks normal on my computer, but I can't get anything to open (documents, programs, or internet). What can I do?
01-12-2009 06:00 AM
Try resoring your PC in Safe Mode. Here is a link on how to access safe mode on startup. After you are in Safe Mode use System Restore to return your PC to a state that was working prior to your power outage. There is no guarantee that this will work for you. Best practice is to have made a backup image of your system that is stored externally. Hopefully that System Restore will work for you and Repair install or clean install of your OS are not necessary.
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