Question
Reply
Honor Student
Posts: 3
Member Since: ‎07-27-2010
Message 1 of 3 (1,614 Views)

MSXML Error

I have a HP Pavilion p6153f Desktop PC with Operating System MS Windows 7 Home premium 64.

 

After I enter the label information for printing on Brother QL-570 label printer, followed by requesting print or save.

I get a screen display: "MSXML Error. Invalid Class String", this is then followed by "Failed to save Document".

The label is printed, but it will NOT save the label.

Reply
0
Provost
Posts: 22,727
Member Since: ‎07-17-2009
Message 2 of 3 (1,613 Views)

Re: MSXML Error

Try this Microsoft update.

---------------------------------------------------------------------------------------
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP ENVY 17t Touch,i7-5500u,16GB, 256 GB SSD (on loan)
HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-5930k, X99, 16GB 2800 MHz DDR4, Intel 750 PCI-E SSD, (2)Samsung EVO 840 SSD, Corsair HX650, EVGA GTX 760TI
Windows 8.1 UEFI mode
Honor Student
Posts: 3
Member Since: ‎07-27-2010
Message 3 of 3 (1,602 Views)

Re: MSXML Error

I went through the procedure as per Big Dave's instructions.

 

I ran the update package and after DL, the following comment appeared "Error opening installation log file.

Verify that the specified log file location exsists and is writable"

 

I also tried saving and then running install and got the same comment

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation