Honor Student
Posts: 3
Member Since: ‎07-27-2010
Message 1 of 3 (1,588 Views)


I have a HP Pavilion p6153f Desktop PC with Operating System MS Windows 7 Home premium 64.


After I enter the label information for printing on Brother QL-570 label printer, followed by requesting print or save.

I get a screen display: "MSXML Error. Invalid Class String", this is then followed by "Failed to save Document".

The label is printed, but it will NOT save the label.

Posts: 22,390
Member Since: ‎07-17-2009
Message 2 of 3 (1,587 Views)

Re: MSXML Error

Try this Microsoft update.

HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 760TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Honor Student
Posts: 3
Member Since: ‎07-27-2010
Message 3 of 3 (1,576 Views)

Re: MSXML Error

I went through the procedure as per Big Dave's instructions.


I ran the update package and after DL, the following comment appeared "Error opening installation log file.

Verify that the specified log file location exsists and is writable"


I also tried saving and then running install and got the same comment

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