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Top Student
LLahman
Posts: 4
Member Since: ‎04-14-2010
Message 1 of 19 (51,293 Views)
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New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

I have set my home page to www.msn.com multiple times now, but everytime I do something changes it to hp-desktop.us.msn.com .

 

I do NOT want this behavior and if I can't get rid of it I will return the PC to the store and never buy another HP system.

 

This is an ease of use issue...I do not want to have to type entire URL's every time I want to leave my home page.  I just want to change the basic domain name.

 

How do I stop this hijacking?

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Big_Dave
Posts: 20,237
Member Since: ‎07-17-2009
Message 2 of 19 (51,290 Views)

Re: New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

If you are using IE, then go to theTools tab -> Internet Options->  Advanced and select reset.  Then close and launch IE and go to your web site then go to Tools ->Internet Options -> and select use current.

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
LLahman
Posts: 4
Member Since: ‎04-14-2010
Message 3 of 19 (51,285 Views)

Re: New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

Thanks for attempt, but that did not work.  I followed your instructions, but after doing the Reset, when I closed and restarted IE, I then keyed in http://www.msn.com and it was promptly changed to hp-desktop.us.msn.com .  There appears to be no way to keep it from doing this.

 

Ridiculous attempt by HP to control my browsing experience!

Provost
Big_Dave
Posts: 20,237
Member Since: ‎07-17-2009
Message 4 of 19 (51,284 Views)

Re: New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

[ Edited ]

UGLY.  If you are using IE 8 then go to Tools-> Internet Options -> Delete Browsing History and check all boxes except the top Preserve box. Then click the delete button.

 

What does the Home Page settings indicate under Internet Options -> General Tab ?

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
LLahman
Posts: 4
Member Since: ‎04-14-2010
Message 5 of 19 (51,269 Views)

Re: New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

[ Edited ]

After I followed your instructions "to the letter", it said http://www.msn.com.

 

I saved the Internet Options, closed IE8, re-started IE8 and...it went to www.msn.com .  I have closed and re-opened it several times since and it has worked correctly each time.

 

Thanks for your (continued) efforts!  Your assistance is most appreciated!  The problem is resolved.

 

If you get to Phoenix sometime, look me up...the tacos and enchiladas are on me!

 

Lynn

 

 

Provost
Big_Dave
Posts: 20,237
Member Since: ‎07-17-2009
Message 6 of 19 (51,253 Views)

Re: New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

I am happy to hear that you are running to your satisfaction.:smileyhappy:

---------------------------------------------------------------------------------------
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
Top Student
LLahman
Posts: 4
Member Since: ‎04-14-2010
Message 7 of 19 (51,248 Views)

Re: New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

So am I!  Thanks again for your assistance, Big Dave!

 

During the process, I had tried navigating to the same site (hp-desktop.us.msn.com) on another machine and it hijacked that machine as well.  I had to perform the same steps to get it back to normal.

 

HP needs to take care not to do this to customers' machines.  This was really not very nice.

 

Over and out!

 

Lynn

 

Student
stupid1
Posts: 1
Member Since: ‎10-21-2010
Message 8 of 19 (49,988 Views)

Re: New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

so i have to delete something becasue stupid HP wants to control my laptop?

Student
ksbubbs
Posts: 1
Member Since: ‎03-13-2011
Message 9 of 19 (47,547 Views)

Re: New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

I had to go to Control Panel - under Programs heading, click on Uninstall A Program - on the left side, click on Turn Windows Features On Or Off - unclick Internet Explorer 8. Let Internet Explorer uninstall and reboot.

After the computer reboots, go back into Control Panel - Programs - Uninstall A Program - Turn Windows Features On Or Off - and click on Internet Explorer 8 to reinstall. After it installs, reboot the computer again. Your homepage will reset to www.msn.com instead of hp-desktop.us.msn.

 

The only other option is to choose any other page for your home page other than msn.

Honor Student
ForumUser48
Posts: 2
Member Since: ‎09-29-2011
Message 10 of 19 (44,079 Views)

Re: New HP-Elite Hijacking www.msn.com to http://hp-desktop.us.msn.com/

I just got a new HP Omni. Lovely bit of kit and I bought this one to see how it looked for upgrading my office. I like to get back to basics so I have to strip all the bloat out of it and I'm ready to deploy except for one thing. I set homepages as msn.com. Why? Because its consistent between all the employees. Now, HP keeps redirecting/hijacking my browser to hp-desktop.us.msn.com. I dont want it there.

 

I have tried everything I know. Looking in host file, all the IE tricks, regedit and I cant turn this thing off. It's my PC **bleep** it! I want to decide what I do with it.

 

Anyone have any pointers please. This is really annoying.

 

Cheers.

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