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New HP Support Assistant did not work (187 Views)
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Marv128 Student
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Marv128
Posts: 1
Registered: ‎05-16-2011
Message 1 of 4 (187 Views)
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New HP Support Assistant did not work

‎05-16-2011 07:42 AM

Just downloaded new HP Support Assistant program on new computer.  Tried to run but it did not work.  Let it run for over 10 hours....where do I find fix?

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Regents Professor Regents Professor
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old_geekster
Posts: 6,201
Registered: ‎11-21-2008
Message 2 of 4 (171 Views)
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Re: New HP Support Assistant did not work

‎05-16-2011 08:06 PM

Marv, welcome to the forum.

 

I suggest uninstalling SA and reinstalling it.  There appears to be a glitch in the program.  I have a new laptop and it works great.

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CustomComputers Top Student
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CustomComputers
Posts: 6
Registered: ‎05-22-2011
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Re: New HP Support Assistant did not work

‎05-22-2011 02:32 PM

Would appreciate having a link to download & general information relative to the HP Support Assistant.  Wondering if  this can be downloaded to my other HP systems in network as well?

 

Thanks for any advice you may provide.

"Hoping I have assisted you, George"
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Provost Provost
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CherylG
Posts: 16,426
Registered: ‎11-12-2008
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Re: New HP Support Assistant did not work

‎05-22-2011 04:40 PM

@CustomComputers

 

You can download HPSA for desktop and /or laptops here:

 

http://h71036.www7.hp.com/hho/us/en/pclc/articles/hp-support-assistant.html?jumpid=ex_r602_go/hpsupp...


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