Question
Reply
 
Student
Cat32
Posts: 1
Member Since: ‎10-30-2013
Message 1 of 2 (189 Views)

Print screen not working on windows 8 pro

Hello,

 

Need help!!!

I have upgraded from vista to windows 8 pro. I am trying to print screen but nothing seems to work (hp pc).

I have tried the following;

 

Windows button +print screen

Fn+ print screen

Ctrl+ print screen

Alt+ print screen

Ctrl+fn+ print screen

 

When I click Windows+ print screen it takes me into the control panel- system page.

Nothing else happens when I click on the other keys.

Hope you could help me with this issue.

 

Thanks in advance,

Cat

HP Support Agent
Mrstenter
Posts: 5,242
Member Since: ‎09-02-2013
Message 2 of 2 (163 Views)

Re: Print screen not working on windows 8 pro

Hi Cat32,

 

I understand you are not able to print using shortcut keys.

I was just wondering if you installed the printer on your new Windows 8 Pro.

I would like to help but I do need to know the printer that you are using.

 

Here is a link to drivers and software help.

 

http://www8.hp.com/us/en/drivers.html

 


Please let me know if you require further assistance.

Thanks
 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!

Mrs.Tenter
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation